PPete travelsI was here for the first time a month ago. I enjoyed my stay here so I came back a month later. I booked for a single room but when I arrived the hotel upgraded it to a double room. I was pleasantly surprised and grateful. I enjoyed using the shower. It was a good shower with the right amount of pressure. I used this hotel to visit the beach. It is a short walk to the beach and is in a good location. The staff are very nice.
ผผู้เข้าพักBooked 2 nights, fantastic friendly front of house staff. Manager was welcoming and knowledgeable on local dry cleaning and local parking.
Room was spacious and clean with a balcony upgrade overlooking the gardens and sea view.
Briefly saw the in-house entertainment and was being enjoyed by the people there. We snuck off to the lounge for a couple of drinks and a few bar games and was comfortable and peaceful.
Entertainment guide print out was a lovely touch.
Only criticism would be no plugs by the bed for chargers but charging across the room was no problem and maybe a menu for dining in the room but nit picking tbh.
Will be visiting again later in the year and will 100% look to book here again. I'd recommend
ผผู้เข้าพักThe place could do with a lick of paint and I found it odd that my room was cleaned/replenished one day and not the other but the staff were nice and happy to attend to requests. The room was comfortable for a few nights and the hotel is just a short walk from the high street and beachfront.
ผผู้เข้าพักClean room, ample space, bed was super comfy and great TV with many channels. Could hear next door’s TV slightly. Bathroom smelt like someone had been smoking in there for years, even showering and leaving the door open wouldn't help clear the smoky/musty smell. Felt like it was stuck to the walls. Otherwise, great stay! 15 min walk to town.
ผผู้เข้าพักWe recently stayed here as a family of four and found the superior room much smaller than expected. It felt quite cramped for a family, and the bathroom was also very small.
The hotel is quite expensive for what it offers. The regular price is around £230 per night, which I don't think is good value. I booked it on a deal for £170, but even at that price, it still felt overpriced.
Another disappointment was the air conditioning. Even when set to the lowest temperature (16°C), the room never became properly cold. On top of that, we were constantly disturbed by heavy footsteps from the room above, waking us up every couple of hours around 12am, 2am, 4am, and 6am, making it difficult to get a good night's sleep. No fridge at the same time which other hotels cheaper have.
We also had an issue with the toilet, which wouldn’t flush throughout our stay. This was a major inconvenience and should have been fixed promptly.
On the positive side, the front desk staff were friendly, welcoming, and helpful throughout our stay. The swimming pool was also clean and well maintained.
Overall, while the service and pool were good, the small room, tiny bathroom, ineffective air conditioning, noise issues, and high price made the stay disappointing.
ผผู้เข้าพักRoom was ok, couldn’t fault it, there was an inroom kitchen with microwave, fridge freezer, sink, plates cups cutlery, for the price it’s actually decent value, breakfast available, it’s not Dubai, it’s bournemouth, not far off the beach like a 10 min walk. Room was very spacious, digital tv, ac works (very cold under the correct settings), car was parked right outside my room, smoking outside the room, it was actually a decent place to stay for £100,
if you want posh standard, go pay £300 for h!ltons. Bed was comfy as my misses had to drag me out for breakfast.
Pool was under construction so hopefully that gets sorted soon
88285SueHDouble sea view room with balcony. Spacious bedroom with nice seating area. Clean and in good decorative order. Comfy bed, quality linen. Wonderful, original metal-framed window and French door opening out onto huge balcony. Unfortunately, the sea view tuned out to be when looking left from the end of the balcony and not from the actual bedroom. Kettle needed descaling. Bathroom well appointed, nice towels and quality Elemis toiletries, but would benefit from a really thorough deep clean and a lick of paint.
Absolutely fabulous public rooms, not ‘dated’, as some reviews suggest, but furniture and fixtures appropriately in keeping with the style and period of the building. Wonderful!
Beautiful outdoor pool area and indoor spa. Lots of outdoor seating areas. Extensive woodland to the rear of the hotel. Just a few minutes walk to Knoll Beach, through the hotel’s extensive grounds (which includes tennis courts and a golf course) just over the road. Absolutely no information provided about any of these brilliant amenities, or indeed anything at all, in our bedroom. Also, no information about Wi-Fi, no information about breakfast times, no information about how to even contact Reception on the telephone provided in the room …
The food at the evening meal was exceptional but was let down by the very slow service as staff focused on setting tables for the following day’s breakfast - which turned out to be so disappointing that it was hard to believe that both meals had originated from the same kitchen.