A pesar de algunas reseñas malas, todo fue bastante bien. La habitación era limpia y luminosa, con un televisor muy grande y camas cómodas. Tenían la calefacción, que funcionaba muy bien. Solo hubo tres cosas pequeñas que no me gustaron:
1. La ventana estaba un poco rota y no conseguí cerrarla completamente, pero no fue una gran molestia por esta razón.
2. La manta me pareció que olía un poco mal.
3. Preferiría que estuviera incluido un tubito de pasta dental.
Pero, con este precio y todo lo bueno, puedo decir que es un buen sitio.
I find that the room design is a bit outdated. It was spacious and the terrace is a nice touch. The air conditioning wasn't working very well and it was hot in the room. The bathroom is clean and the water is hot and has good pressure.
The breakfast is plentiful but the need to order the hot plates and it takes a while to come. I would suggest making them available on the hot trays. Another thing that was weird was the custom tongs each table had, then we had to use them to get the food. I would much rather have one tong on each tray so everyone uses them, I believe it's much more hygienic and practical.
La limpieza la hace una subcontrata y es nefasta, al menos en mi habitación. Una noche sin hacerme la cama. Apenas limpiaron nada y además no me dejaron ni una toalla. Menos mal que en recepción me permitieron cambiar de habitación. Muy agradecido por el detalle. La habitación es amplia y cómoda.
La ubicación está a la entrada De Castro por lo que tienes que moverte en coche si quieres ir al centro o en otro medio de transporte. No me atrevo a recomendar a nadie por ese motivo. Yo volvería si me garantizan un buen servicio de limpieza, qué menos que eso. Tal vez me tocó solamente a mí. Estuve a punto de rellenar la hoja de reclamaciones pero al cambiarme de habitación decidí no seguir adelante con ella.
Service was amazing, we were able to check in half an hour before. Outside swimming was open in april.
The experience at the spa was amazing. Many different options i the main pool, 3 saunas and outside jacuzzi
Food was delicious and great variety. We will definitely repeat!
En general es un hotel con buenas instalaciones, desde Spa, hasta parque de bolas… la habitación junto con el baño espacioso, y bien cuidado, agradable… lo único mal las almohadas que son tan blandas que te levantas con dolor de cuello
El servicio de restaurante deja que desear, camareros lentos y la comida (cena: o Buffet o carta) escasa y no te dejan cambiar 1 ingrediente por otro. El servicio del buffet muy amables. El desayuno buffet normalito tirando a escaso para ser un 4 estrellas. El spa una maravilla, mejor de lo esperado. 4 estrellas escaso a mi parecer, siendo el norte de España
Destacar el servicio de recepción, las chicas encantadoras, amables y siempre sonrientes
NNicolas Castineiras AlvarezEn general es un hotel con buenas instalaciones, desde Spa, hasta parque de bolas… la habitación junto con el baño espacioso, y bien cuidado, agradable… lo único mal las almohadas que son tan blandas que te levantas con dolor de cuello
El servicio de restaurante deja que desear, camareros lentos y la comida (cena: o Buffet o carta) escasa y no te dejan cambiar 1 ingrediente por otro. El servicio del buffet muy amables. El desayuno buffet normalito tirando a escaso para ser un 4 estrellas. El spa una maravilla, mejor de lo esperado. 4 estrellas escaso a mi parecer, siendo el norte de España
Destacar el servicio de recepción, las chicas encantadoras, amables y siempre sonrientes
ผผู้เข้าพักExcellent “four star” hotel, Reception Staff helpful, professional and friendly, accommodation excellent. I do feel to pay an additional car parking charge of 15 euros in their underground garage area is frankly an unnecessary extra for hotel guests… parking in the surrounding streets is difficult. Food was just ordinary if a little overpriced, my Veal Entrecôte was mostly good but in parts tough and chewy, chips nothing outstanding, my advice would be to eat out at the many excellent restaurants in the adjoining street. Overall a good four star accommodation but restaurant is lacking due to average food and pricing just on the verge of being to high for what you get.
MMARIO ANDREI find that the room design is a bit outdated. It was spacious and the terrace is a nice touch. The air conditioning wasn't working very well and it was hot in the room. The bathroom is clean and the water is hot and has good pressure.
The breakfast is plentiful but the need to order the hot plates and it takes a while to come. I would suggest making them available on the hot trays. Another thing that was weird was the custom tongs each table had, then we had to use them to get the food. I would much rather have one tong on each tray so everyone uses them, I believe it's much more hygienic and practical.
ผผู้เข้าพักLOVELY and beautiful hotel WITH A GREAT BUFFETT BREAKFAST FOR A GOOD PRICE. IT OVER EXCEEDED MY EXPECTATIONS. Ana, Antonio and Son's have a wonderful way to treat their clientela. And Merce, the head housekeeper is always on the look to assistance you with whatever your needs are. She's absolutely the best, a real asset to this corporation. My only suggestion is to install safety bars in the bathrooms. But it's a great place to stay, whether itsolo or with fanily .family . Young children will enjoy the swing set on the beautiful garden
ผผู้เข้าพักEs la segunda vez que estamos en ese hotel y nos parece genial. Lo tiene todo: diseño, originalidad, céntrico, limpio y con un servicio estupendo
AAntonyLovely family run hotel situated in the outskirts of Santander , in a rural location with stunning views. Javier the host was warm and welcoming and extremely helpful. The rooms are beautiful , clean and the shower is superb. Breakfast was perfect, with delicious Spanish offerings. We want to come back to stay longer, as so much to do in surrounding areas and this is a great place to stay. The only thing that could be improved would be to provide a fan or air conditioning unit .
ผผู้เข้าพักJust the most beautiful hotel in the most outstanding location. The views were breathtaking. Alex and Rocio were so welcoming and warm. Rocio made us a vegan cake and Alex went out of his way to buy veggie burgers for us when we found out we were vegetarians. I would 100% recommend this magical place. About a 20 minute drive to Potes, the historical, Muy bonito town.