Good location, easy to get everywhere of interest just by walking. Staff were lovely, warm, friendly and helpful.
Good sized room and bathroom, but there was a massive pillar right in the middle of the room which was quite awkward. Had the room at the start of the corridor near the lifts so it was a bit noisy at times. No tea or coffee facilities in room, which feels like a bit of a basic. Went out for breakfast rather than use the hotel facilities as there's plenty of options about.
Only there for 2 nights so didn't seem worth kicking up a fuss about any stuff. OK for overnight but not a long stay from what I saw.
Muy buen hotel en relación calidad-precio. La cama era muy cómoda, ideal para descansar después de un día de viaje. El baño estaba totalmente equipado, limpio y con todos los elementos necesarios. Sin duda, una opción muy recomendable.
Tuve problemas en la logística de mi viaje y el Hotel estuvo predispuesto desde el primer momento para ayudarme a solucionar y darme servicio con la habitación.
Muchas Gracias!
ผผู้เข้าพักThe pension is easy to find, and staff are very helpful. Beds are comfortable; coffee and tea are available; everything is clean.
The only difficulty might be is there is only one bathroom for all the guests. We were here in low season, so didn't have much difficulty, but I can imagine problems in the high season.
The pension is in the old part of San Sebastian, so visiting the most picturesque parts is easy, as is visiting nearby villages.
Local food is excellent.
I highly recommend this pension; excellent value for your money. It's the best base for exploring this part of the Basque Country.
ผผู้เข้าพักIt's a nice hotel. Everything you need is there. Good city part around. But the devil was hidden in the details.
1) Upon checking in, I discovered hair from a trimmed beard in the shampoo holder on the sink (while I was yelling and running around in circles my partner had just rinsed it off).
2) Centuries of dust on the shelf and TV.
3) The clock on March 01, 2024 is still set one hour ahead. at 8:40pm I get dressed and run out to a meeting by 9pm. which as it later turns out will be in 1.20 minutes. Answer: the technician is no longer at the hotel today, we will let him know. March 04, 2024, at the time of our departure, the clock is still showing the wrong time.
And I thought: ”ok we can live with that”. BUT
3) The room is hot, it's really hot. We Germans and so used to sleep at +17 degrees at night (save money energy and its healthy))). Also my the partner does not tolerate the heat at all (Also if you have age changes or something else... It could be horror). The answer from the hotel: ”It's winter, the air conditioner only works for heating”. This we find out after we have been ”cooling” for a day and a half (but the hotel description has 138 rooms with air conditioning!?).
4) We get a fan to cool down.
5) I discover that the sheets are 50 percent and the pillows are 52 percent synthetic. ((at this point, I realize why they are so sweaty and sweltering to sleep in. I know its subjective).
This hotel recived 3 out of 5 in my rating.
P.S.: The glasses were not washed perfectly (it's just gazpacho, not oil paint and black tea)
The toilet paper holder is positioned so that you hit it with your butt every time you sit down on the toilet, and when you sit down it rests on your chest
ผผู้เข้าพักA very new & clean hotel.
Need to take a bus ride to old town via bus or cab.
Journey is abt 15-20mins.
Breakfast at the hotel was decent.
Bed was comfy but not the sofa bed, which can feel the metal frame when my kid sleep on it.
Relatively value for $ if don’t mind the bus journey. No amenities around the hotel.
Good for people who drives as there is free parking available.
BbaraoGuild**”BAD: Beware of the 'Upgrade'”**
Our priority when booking was the room size and budget, so we reserved a 32m² City View room.
At check-in, the hotel staff offered us an ”upgrade.” He said that for an additional €25 per day, we could ”upgrade,” so we agreed.
However, while the room did have a Sea View, the size was downgraded to just 21m². I told them that paying €25 to have a smaller room was a downgrade, but they insisted that the view had been upgraded.
I asked to be moved back to the room we originally booked, but the staff ignored my request for an entire day.
Let me ask you this: if you went to see a new landscape, and the view changed, how would you describe it? You wouldn’t say the landscape itself was ”upgraded,” would you? You’d say the view was different or better.
The following day, I finally got a response from the staff. They told me I’d need to pay an additional €70 per day if I wanted a 32m² Sea View room.
While the hotel facilities and scenery are excellent, the staff are focused entirely on business and seem to aim to squeeze every extra euro from their guests.
In the end, we ended up paying the €25.
**Beware of the 'Upgrade.'”**
ผผู้เข้าพักExcelente hotel. Nos hemos sentido muy agusto. Todo muy limpio, la habitacion muy confortable. El personal muy amable. Sin duda volveriamos.
ผผู้เข้าพักThe hotel is located in a quiet, scenic area up in the mountains, offering a peaceful retreat from the city. However, there aren’t many restaurants or supermarkets nearby, so planning ahead is recommended. It takes about 20 minutes to reach the hotel by bus from the city center or the train/bus station.
I loved the interior design of the room — it felt very refreshing and relaxing, with thoughtful touches that added to the overall comfort and ambiance.
Check-in can be a bit frustrating — during my visit, I noticed several groups of Asian tourists waiting, though I’m not sure what caused the delay. That said, the gentlemen at the front desk were all very helpful, and the hotel responded quickly to any requests.
Unfortunately, due to a packed schedule, I didn’t have the chance to try the hotel’s restaurant, which I hope to experience next time.