Minus
1. Rook 316. Air conditioner not working. Remote screen broken and cannot see control panel. Couldn't change to another room as hotel was full. Had to sleep in room with fan only.
2. Fan didn't seem to work at first but staff managed to repair it. Working fan made loud noises.
3. No mirror in room.
4. One window faces inside of the house corridor the 2nd window is in toilet facing the outside.
Plus
1. Both staff at reception very friendly especially the night shift guy who helped to solve the air con and fan problem. Both are good in english.
2. TV has a few channels in English.
3. There is lift and room has the basic amenities.
4. Location is superb and a good local restaurant nearby.
Muy buena ubicación. Lamentablemente, la habitación que me ofrecieron no coincidía con la de las fotografías mostrada en el portal web. La ventana era muy pequeña. Me prometieron un cambio de habitación al día siguiente pero al final dijeron que no tenían disponibilidad para los días en que me quedaba en el hotel.
Por otro lado, el mal diseño de la ducha ocasiona que el agua salga y se inunde todo el baño.
Отдыхали в феврале 2025 года , рядом с отелем казино и слева от отеля есть супермаркет хороший, понравился также бассейн на крыше в общем все чисто красиво и уютно, по русский персонал не говорит
ผผู้เข้าพักI had stayed here before the pandemic about 3 times. The property is very clean, it is located in the older ”colonial” part of the city. Traffic in this area is a nightmare due to the narrow streets. SAFE area, police presence all over.
The GOOD: Clean, Safe, Staff Friendly, plenty of places nearby to eat. Breakfast supplied is ample and of decent quality, food for linch or dinner in the hotel restaurant is good though limited menu, space for seating is very limited inside the restaurant, water pressure in the shower is excellent the room safe is large. The BAD: Room Small like an IBIS, Bathroom smaller than an IBIS, A/C in my room was ”marginal” at best and previous stays here noticed this, Elevator very slow, the worst part this is not a business hotel. While the Internet provided is decent, there is NO work space available at all in the rooms. NO electrical outlets available all are hidden behind furniture or the bed and no desk type area. Had to charge my phone in the bathroom outlet and use computer on battery. Also had a room phone and minor toilet issue which I reported twice and nothing was done. DO NOT have the hotel arrange for the hotel taxi to drive you to the airport cost is $50.oo ! Make your own arrangements or get an UBER. CONCLUSION: While on vacation for a couple of days this is a Nice place to stay and see the colonial sights and enjoy the atmosphere. However, ”on business” this is not the place to stay. I will be returning on business for a longer stay in late January or early February, unfortunately I will have to stay elsewhere.
FFranciscoMuy buena ubicación. Lamentablemente, la habitación que me ofrecieron no coincidía con la de las fotografías mostrada en el portal web. La ventana era muy pequeña. Me prometieron un cambio de habitación al día siguiente pero al final dijeron que no tenían disponibilidad para los días en que me quedaba en el hotel.
Por otro lado, el mal diseño de la ducha ocasiona que el agua salga y se inunde todo el baño.
MMsNogOOdMinus
1. Rook 316. Air conditioner not working. Remote screen broken and cannot see control panel. Couldn't change to another room as hotel was full. Had to sleep in room with fan only.
2. Fan didn't seem to work at first but staff managed to repair it. Working fan made loud noises.
3. No mirror in room.
4. One window faces inside of the house corridor the 2nd window is in toilet facing the outside.
Plus
1. Both staff at reception very friendly especially the night shift guy who helped to solve the air con and fan problem. Both are good in english.
2. TV has a few channels in English.
3. There is lift and room has the basic amenities.
4. Location is superb and a good local restaurant nearby.
LlludolNot at all a 4-star hotel. Service is bad, they gave me a room that didn't match the photo, then moved me to the actual room, and it was not at all like in the photo. Some USB plugs are broken; it's like they didn't build the hotel the right way with a lot of construction issues. They have a restaurant on the rooftop, the food was bad and very expensive. Regarding the service it's very bad too, the only person who actually did well his job was the guy who moved my luggage. I would not recommend!