Rooms were a bit small but clean. Staff was hospitable, polite and well mannered. Not too far but far for those with small kids and who don’t like to walk much 😄 or in the hot sun.
Breakfast was in adjacent building and was reasonable. Same menu for the two days we stayed.
The shuttle service to the Haram is poorly organized. Guests are dropped off far away, and the route is unnecessarily long, which is very inconvenient.
More importantly, despite having a 3-day reservation, on the second day staff repeatedly knocked on my door and even tried to open it themselves when I didn't answer immediately. This was extremely disrespectful and a serious violation of privacy.
The staff spoke English, friendly and very helpful. The room is spacious and clean. Location is a bit further from the haram but still a quick taxi ride away.
AAwaisThe hotel is located at good place. Easy to walk towards haram, they also have shuttle bus to take people to haram during pray times. But this hotel was over priced for the service and quality of stay they provide. I assume it was due to rush season in madina. But overall it was a decent place to stay.
IIshak lotfiThe InterContinental Dar Al Iman Madinah is an excellent choice for anyone travelling to Madinah with worship in mind, who values being as close as possible to Masjid al-Nabawi, wants full service, and is willing to pay a premium for convenience and comfort. The rooms are comfortable and well-equipped, the staff are strong, and the location is hard to beat.
If, however, your stay is more about casual tourism or you’re budget-sensitive and willing to be a little further from the Haram, you might find better value elsewhere. But if proximity and spiritual atmosphere matter to you — this hotel definitely delivers.