The location is brilliant, just a short walk from the Old Town Square. The hotel offers great value for money, and everything is clean and modern. The only downside was the bedding — the duvet was a bit too small for two people, and an extra pillow or two would have been appreciated. Overall, though, it was a great stay and I would recommend it.
Very lovely location in the heart of Krakow. Clean hotel and pleasant stay. Smaller TV included and some basic amenities.
Pictures included show the view from the room and then some sites and eats within a 5-10 minute walk from the hotel.
Great room. Great location. Have everything you need. Full kitchen fridge, dishwasher, washer/dryer plus 1 set of detergent pods. Very homey. There is a lounge where you can wait after check out as well.
Anything you need. Highly recommended
Wir haben auf Grund der guten Bewertungen gebucht, allerdings kann ich den Bewertungen nicht ganz zustimmen. Die Lage ist gut, man ist jetzt nicht direkt in der Stadt aber nach ein paar Minuten zu Fuß erreicht man die Altstadt. Das Zimmer war recht klein aber okay eingerichtet. Hätte anhand der Bilder ein wenig mehr erwartet. Leider haben wir bei der Anreise Haare aus unserem Bett gefunden. In der Dusche war schwarzer Schimmel und der Duschkopf tropfte ununterbrochen. Habe es angemerkt aber bis auf eine Entschuldigung von der Dame an der Rezeption habe ich weiter nichts mehr gehört. Fand ich sehr schade.
Отличный отель в самом центре Кракова! До торгового цента со всем магазинами 3 минуты ходьбы, до старого города 10 минут.
Апартаменты в жизни выглядят даже лучше, чем на фото. Свежий ремонт, на кухне есть всё для готовки, чистота и порядок, просторно. Кровать очень удобная и мягкая, на телевизоре есть все стриминговые платформы. Единственное что - очень холодный пол - берите с собой тапочки!
Услужливый персонал!
ยอดเยี่ยม
41 รีวิว
9.0/10
ราคาเริ่มต้น
฿ 1,469
ต่อคืน
ดูห้องว่าง
ดูโรงแรมทั้งหมดที่มีพร้อมWifiในเลสเซอร์โปแลนด์
รีวิวล่าสุดสำหรับโรงแรมในเลสเซอร์โปแลนด์
ดูทั้งหมด
9.2/10
ยอดเยี่ยม
UUrszula ZiółkowskaA wonderful, cozy apartment in the very heart of Zakopane, a few steps from Krupówki and other attractions. It's very convenient both for hiking and skiing, as it is very easy to get from there to Tatra Mountains trails and ski lifts. Also, a very helpful lady at the main reception desk. I would gladly return to this place.
ผผู้เข้าพักI really enjoyed my stay at the hotel — it was very comfortable, and everything was great. The room was clean and cozy, and I felt very relaxed there.
Just a small suggestion: it would be nice to have some extra bathroom items like a shower cap, cotton swabs, and a штsmall toiletry set.
Also, I used the airport shuttle service, which was convenient. But I was a bit disappointed that the driver didn’t help me with my suitcase — I had to lift it myself into the car, even though it’s a paid service. My luggage wasn’t too big, and as a woman traveling alone, I would have appreciated some help. I think that kind of support is part of good service.
Thank you again for a nice stay!
GGine GuyThank you for such a lovely and comfy stay with the outstanding service from the receptionists to the maids, the chefs, the staff, and the mechanic. All my needs and wants fully served perfectly. See you my second home in Krakow❤️❤️❤️
SsallyThe positives. The hotel was modern, well positioned from the central square, and the rooms were spotless. The breakfast was good quality with a diverse choice.
The negatives. A member of the cleaning staff walked into my room early morning without knocking. I believe she didn't realise the room was occupied. I was in my underwear in my bed exposed. It caused much embarrassment to me and her. I made a complaint. However, it was brushed aside, and there was no apology. From the staff member at reception. I ordered in food, and when it was delivered by the outside restaurant, it was left to sit at the hotel reception. When I eventually received a call from the desk via my moibile, the meal was cold and ruined. The receptionist claimed she had called my room telephone - she hadn't. Another incident with the cleaning staff, they threw my water bottle away when they cleaned the room. I asked where it was, and they went rifling through the black bags. I was totally shocked that they thought they could put my possession in the garbage.
The staff can be abrupt, Each job sector is very dislocated from the other, so it feels quite cold in the atmosphere of the hotel. If they could address the harmony of the staff, then the place would feel more welcoming.
ผผู้เข้าพักWe had a wonderful stay at this property
We got upgraded to Junior Suite and really enjoyed the space
I was quite weary of Mercure after bad experience with them in Singapore, but this property has redeemed the brand !!!
ผผู้ใช้ไม่ระบุชื่อIt was a wonderful hotel. Cleanliness is very good.
Also furniture is so beautiful and European.
I wanna recommend this hotel to friends and wanna stay again.
MMillerMikeFantastic hotel! Staff was super friendly and helpful. The location is great on one of the main tram lines and close to the bus and train stations. Room and bathroom were the perfect size and the bed was big and comfortable. Really enjoyed the fresh water dispenser in the hall for refilling water bottles and having cups of tea after coming in from the cold. Room and lobby were very clean and the bar/food counter in the lobby was great!