The Santiago Hotel presents itself as the premier option for budget-conscious travelers and sightseers whose main priority is location and convenience in Hiroshima. Situated right in the city center, the hotel offers outstanding value, allowing guests to stay in a clean, private space without the high cost typically associated with such a central location.
The primary strength of the Santiago Hotel is its genuinely unbeatable location. Guests can walk to major landmarks, including the Peace Memorial Park and the Atomic Bomb Dome, in just a few minutes. This centrality extends to local life, with easy access to shopping areas and central dining options, such as the famous Okonomi-mura. Furthermore, the property itself is relatively new, having opened or been significantly renovated around 2020, ensuring a clean and modern environment.
Great hotel, great location to food, bars and cafes. Breakfast was included and well worth the visit, but busy around 9 am, go around 8 or closer to 930, but before last entry at 940. I will stay here again, and for longer next time.
OOsama BoussifI think it is unfair that this hotel has a low score on Trip.com. The reason I say this is because people were either looking for a “cheap hotel” in Hiroshima and were surprised by how far it is from Hiroshima Station and the city center, or they assumed the hotel was located on Miyajima Island.
Since there are only five reviews on Trip.com as I am writing this, I want to make clear who this hotel is suitable for and who it is not.
This hotel is perfect for people who want to stay as close as possible to the Miyajima ferry and spend just one night before heading to the island the next morning. You can reach the ferry either by walking (around 30 minutes) or by taking the local tram (around a 10–15 minute ride).
This hotel is not a good fit if you want to stay in Hiroshima and explore the city. It is not close to Hiroshima Station, the city center, or any sightseeing spots. The area around the hotel also offers nothing, there were no restaurants or convenience stores nearby, so take that into account.
However, if your plan is to stay one night and go to Miyajima Island as early as possible the next morning, and you are traveling with limited luggage (do not bring large suitcases or any heavy luggage), then this hotel is a good choice. We had our main luggage sent to our hotel next to Hiroshima Station and only carried a small 5 kg carry-on with clothes for the next day. The walk from the nearest metro station to the hotel was about 10–15 minutes, and it was not as difficult as some reviews made it sound. Just use Google Maps and you will be fine.
About the hotel itself, because of what we read, we expected nothing, but we were pleasantly surprised. The check-in process, done by machine, was instant and smooth with no issues at all. Sometimes I really wonder what people are doing when I read their experiences.
The room itself was more than fine. You have all the amenities you need, the room was spacious enough for two people with luggage, the bed was big enough for us, the hotel was clean, and overall it felt like a good hotel. I was even surprised that the hotel had a laundry room.
OOlegIt's my first time staying in ryokan with onsen and it was amazing since check in procedure full of warm relation and complete introduction to local habits till my first onsen visit.
Something special is dinner in traditional Japanese way and sleeping on futons.
Onsen with different baths and types of water is perfect after hard travel day and went us into the sleep in a seconds
Very small and remarkable city around the hotel easy to walk around and keep a lot of nice photos to remember
Super convinient location in 5 min to railroad station to Kobe and 30 min total to Shin-Kobe station.
Staff support us even when we need to send luggage to the next hotel in Kyoto.
Wish to visit it again