Great location. Really nice hotel, central to everywhere. Very clean and tidy. Breakfast was great. Staff were friendly and accommodating. Car park very close by and get a discounted price to park. Add you car registration when you check in the hotel and you will get the discounted price when you leave the car park. We parked the car and left it for 2 days as everything was in walking distance.
I requested a quiet room , which when I arrived was happy to see I was on the 5th floor . After the event I attended I came back to my room and was very upset to be met by very loud music blaring into the room from outside , this continued all night and stopped at 5am . I managed 1hours sleep , I was mortified . This ruined my experience.
I booked as I wanted a hotel near leeds first direct arena fantastic location for this purpose was a 5min walk away and I'm a slow walker due to a bad knee. I booked a twin room the beds were bigger than a standard single bed very comfy and dont get me started on the pillows they were just perfect! The staff on each shift were lovely and welcoming, I got a great surprise as didnt realise the room included a complementary breakfast, it was buffet style so wasn't really expecting much from it I couldn't have been more wrong it was lovely and plenty of variety even down to a machine to make your own waffles!
I will definitely book there again on my next visit to leeds
Would absolutely recommend!
Had a working window, although it was a bit noisy when open but great to get some air in
The shower had great pressure, the bed was comfy, the light wasn’t too harsh, my room had yellowish bulbs instead of white and you could have a reading light if needed. Great fo travel for business!
Park plaza is an exceptional service provider, excellent amenities, cleanliness is top-notch, its sound proofed, no noise, its a relaxing ambient, the chef and menu is delicious, ordered room service and it was very palatable and delicious!! Location is prime to the center and my event. Staff were amazing. Their contact system is top notch too. Loved it and had a beautiful one night. Hope to return again.
From the moment I arrived until the second I left I felt truly taken care of. The staff were incredibly friendly the room was spotless The bed was unbelievably comfortable. Everything was perfect and exceeded my expectations.
This was hands down one of the best hotel experiences I’ve ever had. I can’t wait to come back. Highly highly recommend. Thank you Hilton for the amazing stay!
ผผู้เข้าพักLovely rooms, welcoming and kind staff in general. However there were some minor things that became a little bit of a concern. For example, leaky shower pipe, worn out shower, fridge in room was great but it didn't really make my drinks cold enough, the window was a bit small making the room not lit up enough during the day, even though the tv had WiFi it wasn't a smart tv and I couldn't connect my phone to it. A bit disappointing because it was a large tv lol
To make things worse, I was trying to order food at the bar and the person asked me to sit down so that he can take my order from the table. I did that, and he never came back even though he was serving customers seated around me. It was awkward and I was almost amused by it. When I left, he asked me ”no food order?” Lol . Anyway, overall it was moderately pleasant would give it 3 out 5
ผผู้เข้าพักPoor customer service.
There is an info in the room that taxi can be booked at reception desk. We went to reception and the staff member only pointed at the phone numbers and told us we could book it ourselves. She didn’t even get up from her chair or come over to assist us .
Room only ok, lots of dust in the bathroom ventilation vent
ผผู้เข้าพักRoom by reception, very very noisy.
No soap and shower gel in the bathroom.
No hair dryer. Hotel wasn’t busy and there was plenty of rooms of the same one we booked but, they chose to stick us there. That room should oy be used when hotel is at capacity. Think the receptionist was only interested in upgrading us for an extra fee. She sort of blackmailed us, she said this is your room if you don’t upgrade, like wth
TTara salisburyI booked as I wanted a hotel near leeds first direct arena fantastic location for this purpose was a 5min walk away and I'm a slow walker due to a bad knee. I booked a twin room the beds were bigger than a standard single bed very comfy and dont get me started on the pillows they were just perfect! The staff on each shift were lovely and welcoming, I got a great surprise as didnt realise the room included a complementary breakfast, it was buffet style so wasn't really expecting much from it I couldn't have been more wrong it was lovely and plenty of variety even down to a machine to make your own waffles!
I will definitely book there again on my next visit to leeds