I requested a quiet room , which when I arrived was happy to see I was on the 5th floor . After the event I attended I came back to my room and was very upset to be met by very loud music blaring into the room from outside , this continued all night and stopped at 5am . I managed 1hours sleep , I was mortified . This ruined my experience.
”Had a wonderful stay at the hotel! The location was perfect for sightseeing, with the train station just a short walk away. The room was spotless and comfortable, and the free breakfast buffet had a great variety of options. The staff were all incredibly friendly and made us feel right at home. I highly recommend it and will definitely return!”
Really nice hotel. Arrived very early and had both rooms ready which was a wonderful welcome and really appreciated! Friendly check in and a really clean, nice looking hotel.
Car park is small and really tight to get out of so don't take a big SUV! Only issue was with pillows not being firm enough for our preference but that's a personal sensitivity. We usually take ours with us. Overall, a lovely hotel and will defo stay again.
Stayed in twin room on second floor. Check in was easy, staff really friendly and service excellent. Room was lovely. Comfortable and quiet. Good facilities and shower was fantastic. No hot buffet breakfast, but you ordered from a menu. Portions small but very tasty. There was a cold continental style buffet. The young lady who served us both mornings was delightful. Nothing too much trouble. Wish I had taken her name to name drop her specifically on this review! Location was excellent. Around 5 mins walk from the station and 2 mins walk to all the shops, restaurants and bars etc. When checking out at 11, the hotel allowed us to keep our bags there until 6pm as our train wasn't until early evening. Saved us a bad back carrying them around! All in all, excellent stay and would be my first choice hotel if / when we return to Leeds.
I really enjoyed my stay at this hotel… I was only using this hotel as I was staying over in Leeds due to work commitments and was looking for somewhere to put my head down for a night and this hotel was very good for what I needed and was definately use this hotel again if and when I need to in the future… Room was clean and bed was comfortable and the room had everything in it I needed to…
Customer services was up to par, and the location of the hotel was honestly pretty wonderful-but the lack of amenities made the hotel nights kind of frustrating. This leads to the most prominent issue- the lack of a fridge; which in my opinion should be a common staple across all hotels. So although in I would still recommend this hotel to other tourists a fridge across all rooms is extremely recommended so guests could store a diverse choice of food and drinks that they desire.
KKanchan TandelWas a lovely stay the room was spacious and clean .
Loved the extra effort for celebrating my partners and my 6 month anniversary. The room was surprisingly decorated for us . Will visit soon again .
ผผู้เข้าพักLovely rooms, welcoming and kind staff in general. However there were some minor things that became a little bit of a concern. For example, leaky shower pipe, worn out shower, fridge in room was great but it didn't really make my drinks cold enough, the window was a bit small making the room not lit up enough during the day, even though the tv had WiFi it wasn't a smart tv and I couldn't connect my phone to it. A bit disappointing because it was a large tv lol
To make things worse, I was trying to order food at the bar and the person asked me to sit down so that he can take my order from the table. I did that, and he never came back even though he was serving customers seated around me. It was awkward and I was almost amused by it. When I left, he asked me ”no food order?” Lol . Anyway, overall it was moderately pleasant would give it 3 out 5
ผผู้ใช้ไม่ระบุชื่อWonderful, spacious and clean room. The bathroom was also clean and tidy. The ironing facilities were optimal, nice view and comfortable bed. Would have been nice to have some biscuits to accompany the tea selection. Overall, will stay again