โรงแรมพร้อมWifiในแลปแลนด์ ฟินแลนด์

Fantastic stay, complimentary airport pick up and drop off was valuable. The staff was helpful and friendly, always willing to help. The igloo was nice and cosy though a bit small.

I would like to express my sincere appreciation and gratitude for the wonderful experience I had during my stay at the hotel. From the moment I arrived, I was impressed by the warm welcome, professionalism, and genuine hospitality shown by the entire team. The level of service throughout my stay was exceptional and truly made my experience memorable. The hotel itself is beautifully maintained, with a welcoming atmosphere, elegant surroundings, and a strong attention to detail. Everything was well organized and carefully prepared, which immediately gave me a feeling of comfort and relaxation. The room was excellent, clean, spacious, and very comfortable, with all the facilities and amenities needed to make the stay enjoyable. The housekeeping team also deserves special appreciation for their excellent work and attention to cleanliness and detail. What truly made my stay special, however, was the outstanding attitude of the staff. Everyone I interacted with was friendly, respectful, professional, and always willing to assist. Their smiles, kindness, and willingness to go the extra mile made a significant difference. I genuinely felt welcomed and valued as a guest, rather than simply being another hotel visitor. I would also like to thank the management and the entire hotel team for maintaining such high standards of hospitality. It is clear that the hotel places great importance on guest satisfaction and strives to provide a personalized experience. Every request was handled with care and efficiency, and the staff consistently demonstrated professionalism and genuine concern for my comfort. My stay was not only comfortable but also relaxing and enjoyable. The atmosphere of the hotel, the quality of the facilities, the excellent service, and the attention given to guests created a truly positive experience. It is these details that make a hotel stand out and encourage guests to return again and again. I am particularly grateful for the memorable hospitality and the exceptional care I received during my stay. I have stayed at many hotels in different destinations, but experiences such as this are what create a lasting impression. The team should be proud of the excellent level of service they provide and of the warm environment they have created for their guests. I would be very happy to recommend this hotel to family, friends, and anyone looking for a high-quality stay combined with excellent hospitality and professional service. I sincerely hope to return in the future and enjoy another wonderful stay. Once again, thank you to the management and every member of the team for making my stay such a pleasant, comfortable, and memorable experience. Your dedication, professionalism, and hospitality are truly appreciated. I look forward to visiting again and experiencing the same exceptional level of service in the future. With my sincere appreciation and best wishes to the entire team.

We stayed at Pyhalinna and overall found the apartment itself to be decent. The facilities inside the unit were quite complete and convenient. However, the cleanliness was disappointing — the bed sheets were not clean when we arrived. The funny (and slightly frustrating) part was that after we reported it, someone came to do a light cleaning of the room (even though we were previously told mid-stay cleaning required an extra fee), but the sheets still weren’t changed. The property is ski-in/ski-out and located next to the “family slope,” but there are many areas that really need improvement. First of all, for beginners without a car, it takes around 30 minutes to walk down to the base area to rent equipment(experienced can use the shop on the mountain), and the path is quite unsafe. Honestly, this alone almost made me give a one-star review. Secondly, the so-called family slope wasn’t fully open, and the upper section was surprisingly steep — definitely not what we expected for a family-friendly run. Returning the rental equipment was also inconvenient; you must ski all the way to the bottom because the shop on the mountain doesn’t accept returns. After returning our equipment, we were very lucky that the ski patrol officer Markus kindly offered to take us back up the hotel. We really appreciated his help — without him, it would have been another long and difficult walk. There are simply many practical issues that should be improved. I truly hope the resort can learn from more established ski destinations to create a safer and more beginner-friendly experience. The positive interactions with the staff were the main reason we didn’t give this place a one-star rating — they truly made a difference despite the other issues. Really thank you, Coach Joni, Peter, Markus, Joonathan and the other staff I didn’t get your name.

Northern Lights Village in Saariselkä is an absolutely beautiful resort with an atmosphere that truly lives up to its name. During our stay, we were lucky enough to see the Northern Lights every day and almost every night, without needing to go outside for aurora hunting at all. Some nights, the aurora was incredibly strong, with vivid green and even red colors clearly visible. Seeing red aurora was especially rare and felt truly magical. One of the most unforgettable experiences was being able to lie comfortably in bed and watch the Northern Lights through the glass roof, right from the room. It was simply breathtaking and deeply impressive. The staff are friendly, welcoming, and always happy to help, with warm smiles that make guests feel well taken care of. The room is comfortable and thoughtfully designed, with heated floors, which is very nice in extreme winter conditions. On the first night, the room felt quite cold due to a power outage, so we had to sleep wearing warm clothes. On the second night, the temperature was much better and comfortable. Considering that the outside temperature dropped to around -40°C, the room may feel slightly cool at times, but overall it was still comfortable enough to sleep well. Bathroom amenities are mostly complete; however, toothbrushes and razors are not provided, which would be a nice improvement for a resort of this level. Other amenities are well prepared. Overall, Northern Lights Village offers an extraordinary and once-in-a-lifetime experience. Being able to see the Northern Lights so clearly and frequently, right from your bed, makes this place truly special. Highly recommended for anyone who dreams of experiencing the Northern Lights in the most comfortable and unforgettable way.

Santa Claus Holiday Village was one of the highlights of our Finland trip. Located only about 10 minutes from Rovaniemi Airport, it was very convenient. The holiday village is huge, and our cottage was about a 5-minute walk from the reception. We visited during the summer, so it was peaceful and quiet, but the beautifully decorated reception still made it feel like Christmas all year round. The cottage was spacious, cosy and well equipped with a kitchen and utensils, although we only stayed for one night and didn’t get to use them. We especially loved the private sauna and spent almost an hour relaxing in it. The breakfast was excellent, and we had the best smoked salmon we’ve ever tasted. We can only imagine how magical this place must be during winter and Christmas. We truly hope to return one day to experience it in the snow.

Bad management during check in. I book an Apartment for 2 nights for this stay but I got the room for 1 night each. Staff told me I have to change room tomorrow and check out at 12PM. So that mean first night I stay and tomorrow check out 12PM and wait for a new room. Also, the apartment is very far from reception. Luckily, I have a car. Imagine if I don't have a car, I have to carry big luggage from the apartment to reception to check out and wait for new room later and move my luggage to new room again, how was it? Moreover, when I check out at 12PM staff told me the room will ready for check in around 2 hours. Then came back to check in again for second at 3PM another staff told me the room is not ready yet and policy for the Apartment check in time is 6PM. ***!!! I said I need the room now because this is unacceptable. Then staff told me the room is ready and give me the key card. So, for this situation I waste the time for half day to pack my luggage, move a lot of luggage to my car with a lot of snow, check out, go to reception for check out, wait the new room, wait, wait, wait, and come back to check in and got very bad answer that she told the room is not ready, and go to check in again, move my luggage to new apartment with a lot of snow, and take a rest. VERY BAD!!!!!

ห้องพักมีระบบทำความร้อนใต้พื้นซึ่งให้ความสะดวกสบายมาก และห้องประเภทที่ฉันจองมีซาวน่าและหลังคาที่ให้ความร้อน คุณสามารถเพลิดเพลินกับวิวทิวทัศน์ราวกับเทพนิยายได้ตลอดเวลา โรงแรมอยู่ติดกับหมู่บ้านคริสต์มาสเอลเดอร์ และมีกิจกรรมเล่นหิมะต่างๆ มากมายในบริเวณใกล้เคียง สำหรับกิจกรรมอื่นๆ ที่อยู่ไกลออกไปเล็กน้อย ก็มีรถรับส่งจากโรงแรมไปและกลับจากโรงแรม อาหารเช้าและอาหารเย็นรวมอยู่ในราคาแล้ว การเข้าพักครั้งนี้สะดวกสบายและน่าประทับใจมาก

ทำเลที่ตั้งของโรงแรมอยู่ค่อนข้างไกลจากตัวเมือง สภาพแวดล้อมของห้องพักดีมาก คุณสามารถชมแสงออโรร่าบนท้องฟ้าที่เต็มไปด้วยดวงดาวขณะนอนบนเตียง โรงแรมมีบุฟเฟ่ต์อาหารเช้าและอาหารเย็น และไม่มีบริการเครื่องดื่มสำหรับมื้อเย็น ข้อเสียอย่างเดียวคือตอนเช็คอินเข้าห้องครั้งแรกมีถังขยะเต็มเลยทำความสะอาดไม่ทันอยู่ไกลจากแผนกต้อนรับของโรงแรมและก็เป็นเวลากลางคืนด้วย ขี้เกียจไปแผนกต้อนรับก็เลยทิ้งมันไว้ในห้อง

ประสบการณ์ที่น่าสนใจในการเข้าพักในเรือนกระจก บริการเป็นเลิศเพราะแผนกต้อนรับรอการมาถึงของเราก่อนที่จะอธิบายสิ่งอํานวยความสะดวกและสถานที่ท่องเที่ยวที่เป็นปราสาทหิมะอย่างอดทน ห้องครัวในห้องค่อนข้างธรรมดา แต่สามารถปรุงบะหมี่กึ่งสําเร็จรูปและไข่จากซูเปอร์มาร์เก็ตใกล้เคียงได้ อาหารเช้าก็ดีเหมือนกัน

I really enjoyed my stay at this chalet. It’s located at the quieter end of the resort, which I personally loved—it felt peaceful but still close enough to everything. The staff were super friendly and even helped send our luggage over, which made things so much easier. One of my favourite little touches was the complimentary hot chocolate, it just made everything feel extra warm and cozy. The room itself was great too, with charging ports right by the bed and such a nice view that you can enjoy without even leaving the bed. There were just a couple of small downsides, the heater took a bit of time to warm up, and there wasn’t a phone to directly reach the help desk. But honestly, those didn’t take away much from the overall experience. I’d still say it was a really pleasant and comfortable stay. You can also enjoy the usage of free sleighs that you can use to slide down the hill, reindeer feeding, public sauna, ice skating, snowshoe tracking, ice karting and a cozy restaurant Other than the sleighs, ice skating and snowshoe, all other activities require booking.