Room is small but clean and comfortable.
There is no kettle, so need to ask for hot water from the staff at desk counter.
All hotel staff were friendly and approachable.
Really appreciate that they work on Christmas Day. Overall , definitely recommend to stay this hotel when you visit Nürnberg.
One reception has to check in/out, take care of F&B and customer service. Although the check in/out is automated, they need to assist and guests have to wait. One moment claimed your room was ready but turn around, the room was still being cleaned. Seriously need more staffs
Fortunately, the room was clean, neat and well organised. So was the passage way where they have a robot vacuum cleaner running round the clock. The laundry is at basement but hotel does not provide or sell detergent, so remember to bring your own as there is no convenient store within walking distance. Hotel has a paid basement car park with plenty of lots
AAdventure TravellerThis is our favourite hotel in Nuremberg!! Attention to detail on every step of the experience, their crews were simply amazing! They are happy to serve you, not one person but every staff that I encountered. I got a surprise birthday cake in my room with a hand written note, am truly grateful and heartfelt. So thank you, Karl August your neighbourhood hotel. 5 stars and beyond. We will be back again for sure!
ผผู้เข้าพักWe received excellent service at this hotel during our check in provided by Aaryan. Aaryan helped guide us into the parking garage, was super friendly and got us a room in the main tower where there was an elevator to use (despite our booking in the less expensive annex room). He even offered to provide us suggestions for the sunny weather during our stay in Munich and made sure to say hello and check in on us each time we saw it. It was natural and friendly customer service.
The hotel is a little older and has some interesting decor. The room had a futon couch, a good bed, desk area, coffee/tea station, closet, mini fridge (with some pop and water you could pay for), an iPod dock, a good sized TV, and plenty of counter space to put our things. They provided gummy bears and a couple of cookies in our room too which was nice. The bed was comfy for me and the hotel can provide more bedding or pillows on request. We felt the cleanliness could have been better as our tea cups were a bit dirty.
The bathroom was interesting with two stools but really a place to put them. The shower was not our favourite with no door or shower curtain and the glass was not enough to keep the water in. There is an all in one shampoo/body wash that was ok. The towels were a little thin and could use replacement.
The cost of the hotel was good and we felt it was a decent location. It is a bit far from the main attractions of Munich but it has good public transport access including the nearby central station which is less than 10 minutes away from the hotel. There are a few restaurants and convenience stores by the hotel that are open quite late and there are some Bavarian/Oktoberfest souvenir stores nearby. I felt safe walking around alone at night to get a late night doner.
The breakfast at the hotel is pretty good with a good variety of food including deli meats, cheeses, bread, yogurt, fruit, juice, coffee and tea. There was lots of seating available including some artsy chairs.
There is limited parking at this hotel and it is very tight so we are glad we rented a compact. If you choose to park here you have to go in to see reception so they can open the door and guide you to your spot. It may also be recommended to contact the hotel in advance to reserve a spot. The front desk initially said it was 20 euros for parking but charged us 22. There are other parkades nearby but due to the construction in the area we felt there was convenient having the car parked at the hotel.