Room is big, bed is comfortable, bathroom has a door for shower area so that it would not become wet everywhere. Shampoo is good quality and like the smell. Breakfast is above average and has a lot of choices.
Internet/Wifi is slow and difficult for some work. Handwash was used up and was not refilled by housing keepers. Queen bed room is not a real queen bed but twin beds put together.
We wrote an email direct to the hotel & asked for a room with a direct view to the Neuschwanstein Castle. The hotel has upgraded us to the best room with a direct view to the castle, it was a suite! It’s definitely the best room available.
The Reception Lady is very friendly and helpful.
However the room amenities are very poor except liquid bath soap no others are provided ( no shampoo, no body cream, no shower caps etc ).
We received welcome drinks vouchers but it can only be redeemed between 18:00 - 20:00, no soft drinks, no coffee, no beers! I assume, it’s a pitfall so the guests would have dinner at the same time.
Der Empfang war in Ordnung. Das parken war kostenfrei. Etwas genervt war der Herr nach dem Fragen nach einem Restaurant. Gleich unten im Hotel ist ein indisches Restaurant. Aber nicht jeder möchte täglich bei 3 Übernachtungen indisch essen. Frühstück war gut ausreichend und frisch.
ห้องสําหรับครอบครัวมีพื้นที่ค่อนข้างกว้างขวาง มีห้องน้ําแบบคู่ ห้องเก็บเสื้อผ้าแบบ Double Door แบบ Double Door ดูเหมือนห้อง Standard สองห้อง เปลี่ยนเป็นห้อง Family Room ขนาดใหญ่ ห้องน้ําและห้องนอนมีเครื่องปรับอากาศอุ่นเพิ่ม
ZZactotoThis is our favourite hotel in Nuremberg!! Attention to detail on every step of the experience, their crews were simply amazing! They are happy to serve you, not one person but every staff that I encountered. I got a surprise birthday cake in my room with a hand written note, am truly grateful and heartfelt. So thank you, Karl August your neighbourhood hotel. 5 stars and beyond. We will be back again for sure!
ผผู้เข้าพักI felt very anxious and scared. This hotel definitely needs to state on their website that their location changes during the winter. My actual accommodation was at Nature Hotel Walde sruhe, located in the mountains. The original hotel was dark and only the intercom was working, so I was really worried when they asked me to call a taxi to come to another hotel. I was confused and didn't know what to do, but a local woman happened to be passing by and helped me out. Don't get misunderstand, the hotel I stayed at was great, the rooms, the food and the staff were great. When I arrived that hotel by taxi and I said this is so bad experience, they said me No problem. It was probably a better grade than the original hotel. But the problem is not there. The location I booked is different from the actual location, that's the big problem! The visitors who come here in winter are probably mostly people who travel by car. If I had booked this place just to relax and enjoy a holiday, I would have been very happy, but I had a schedule that needed to be on time. I chose a place within walking distance to Oberstdorf Station and the ice rink, and booked it. That was my selection criteria. No matter how nice the hotel is, if it's in the mountains I wouldn't choose it. Luckily, there was no snow for a few days after my arrival, so I made the 40 minute walk to the ice rink in the morning. However, it was dark at night and the road was steep, so I couldn't walk there. My friends were worried and sent me the hotel. On the third day, the slope in front of the hotel was frozen and I slipped and hurt my hand. I had been negotiating with Trip.com for a long time, but I couldn't get in touch with them and they told me I couldn't change the hotel. However, due to an injury to my hand, I was unable to continue and was able to cancel the remaining days of my stay after speaking with the Trip.com representative and the front desk staff over mu phone. I had planned to stay somewhere that was easy to walk to, but the time spent negotiating left me exhausted. You are too careless about people who are not used to steep snowy roads. Please think more about the importance of location. Please be sure to write any changes in hotel location!