Phoenix Hotel

The room is clean, cups and utensils are well sanitized as they have a mini portable sanitizer inside the room. The food at the restaurants are really good and the staffs are very friendly and helpful.

早餐水果品種多，西瓜，哈密瓜，小柿子，橘子等，新鮮。酒店人員包括門僮，前台和客房服務人員服務周到熱情。亮點酒店有膠囊咖啡機，可以自己煮咖啡，咖啡味道很好，點贊！房間送水果及小食品，辦理入住時前台小程序自助選擇，一大亮點!下次來，再入住，值得推薦！

手寫筆記很用心送的水果 還有免費飲料冰箱裏 退房小禮品 很用心的酒店鴨

旋轉樓梯不愧是網紅打卡點，非常美麗，一家人在這裏拍了好多美照，看到宣傳，酒店還有劇本殺，下次可以帶着朋友來體驗！

酒店住的很滿意 很安靜 床也非常舒服 可以睡到自然醒 尤其是前台周庭服務更好 幫我代收了快遞 非常熱心 給他點贊 以後來鄭州還住這裏

美食和設施都滿意，前台的服務態度也很熱情，必須推薦

It was a very random visit to the hotel. But the staff surprised me with their hospitality and politeness. Also I was given fruits for free and some sweet presents in the morning when checking out. I loved playing the piano at the lobby. Thanks for good experience!

I'm there for business and it is close to the location of my visits. The hotel is grand and the location is near to many food stalls which is convenient to me. The hotel also has its pool and spa services. The breakfast is okay serving some local cuisines which is changed daily during my course of 5 days stay. The breakfast opens from 7 to 9.30am which is quite odd, I hope the opening hours are stretch longer. The room is clean with serving of fruits and snacks daily which is very much appreciated. However, the downside is that many people do smoke inside the hotel. I could easily smell cigarettes in the bathroom and toilet at the ventilation. Another part which I am not quite comfortable during the night is that the air conditioning wasn't adjustable which makes the room very hot without proper ventilation. Other than that, the stay is comfortable. It will be perfect if the upper part can be improved to meet international standards.