we stayed at grand kingtown for our family trip with kids and grandparents. we were very impressed with the overall experience. The hotel is very clean. The stuff is super friendly. The location is very convenient to the nearby tourist sites. in particular, 范范宾客管家 provided really good service. definitely recommend families to stay here and will visit again.
It is a good memory for us this time. Not only the device in the hotel, but also the working staff in hotel is very nice and warm-hearted. Especailly Charley Zhang in the front recepition. It's worthy for you to choose this hotel indeed.
In a nutshell, I would like to extend my best wishes to you all team members for a prosperous, successful and fullfilling year of the Snake.
Thanks for your good service for us this time and I will maybe choose it again once I will go to Wuxi next time,I assume.
I like the pulchritudinous China. I like Wuxi. I like Crowne Hotel.
Best regards, Allan Wong
The buffet breakfast was enjoyable. The staff members were welcoming, friendly, and showed great enthusiasm in their service even they could not communicate in English. Additionally, the hotel's convenient location next to a large mall made it effortless to find a variety of dining options nearby. On the whole, I was pleased with the overall level of service provided.
One area for improvement, however, was the air conditioning system, which tended to produce noticeable noise. Furthermore, there were occasions when I detected an unfamiliar odor (smoke) within the room, but I was uncertain of its source. Staff also could not help to resolve for those.
It's a huge space. ideal for movie marathon while enjoying a huge bathtub.
Everything in there.. kitchen, fridge washing machine in all .... next to costly CROWNE PLAZA but a fraction of the cost.
The handsome receptionist is kind enough to provide all means: extension cords for my TVbox (netflix), projector and audio is amazing/
The room is nice, spacious and comfortable.
Location is near to a popular tourism place (鼋头渚 ”yuantouzhu”), good place to see sakura if u are interested. Transport is not so convenient..
we hardly see any taxi drive into the hotel. Therefore, you may need to ask the hotel staff to help book a taxi for you. Another option is that you may need to walk a distance to take a public transport.