Greensprings Vacation Resort

不錯，下次還會選擇

My experience here was awesome, however I never got back my $140 dollar deposit till date and that left a sour taste in my mouth. But as regards the facility it was awesome.

Very friendly staff. Check in was smooth. Accommodations were made during check in so that my two rooms were side by side. I very much appreciated that.

Staff was friendly and immediately responded to our requests. It was clean and everything worked.

We left notes about this with Alex along with my phone number for a manager to call, and I haven’t heard from anyone. The beds are so hard they are unsleepable. They offered foam bed toppers, we got two, and had to make it work given the timeframe and schedule we had to keep. We were in pain every morning. Then there were roaches in the kitchen. I was able to kill one and take a picture of it, but the other one got away. The soaker tub was dirty. The cabinet doors in the bathroom and kitchen needed repair and looked like they were ready to fall off. The coffee packets were stale. There was zero outdoor lighting anywhere near where we had to park, which is just dangerous. We were planning our wedding in April and were hoping to stay at Greensprings at that time, now, there is no way we will stay there again.

I gave this trip to my daughter and her husband for a Christmas get-away. They stated that they had a wonderful time and would like to return

Clean, spacious rooms and great facility! Overall great experience. When I first arrived at my room the sheets on the master bed were found to be badly stained. The front desk was very responsive to providing replacement sheets. The only other negative was during check in. The clerk described how Hilton hotels soon to be taking over the site. I asked for the availability of Hilton Honor points, but was told they were not yet available. No problem. Immediately after checking in, the concierge offered me 50,000 Hilton Honor points if I sat through a sales presentation. I feel that this is very inconsistent. Either offer points or don't. Again overall good experience with my stay.

Our family stays here EVERY holiday and couldn’t be more thrilled! It’s clean, lovely, and the staff is beyond welcoming.

We were not told ehen making reservation about a $200 fee. Just the resort fee of $56. We did not have an extra 200 to charge for a deposit. They would not let us stay, almost wouldnt give a refund- we shall see if that happens. We drove 4 hours just to be turned away.