The Ritz-Carlton, Washington, D.C.

Great staff and great good. Everything was 😌

An average hotel.

酒店人文環境很好，也很有歷史，地理位置也不錯。但是必須吐槽它的馬桶，太老舊了，老是堵，衹住了一晚上居然來通兩次！服務的人還有點抱怨，我趕緊給了2美刀小費並表示辛苦了。但既然是你們馬桶問題怎麼該我賠不小心呢？又不是我塞了什麼紙造成的堵塞，而是馬桶自己連沖個屎都沖不掉。請原諒我説的粗俗，因為真的很生氣。一樓餐廳是米其林，確實不便宜。但貴是可以理解的，但是我們因為倒時差所以沒吃完就快睡著了所以想打包蛋糕回房間，那個男領班還一臉不高興。為什麼呢？我打包我也沒少給小費啊，我給了20%小費啊！下次去DC不會再住這裏。

Alright so as for my stay, everything went perfect, well Just a heads up if you are visiting from out of town, please do not get a rental. You will be better off taking a uber/lyft to your destination far away. Driving in and out of here is a nightmare, and I wouldn’t wish it on anyone. Everything from casual bars and restaurants to upscale places are within a 10 minute walking distance, there are some places I reviewed in DC that are included. Plus, you can avoid wasting the 40-60 dollars daily parking as well. almost but I still gave it 5 stars. I came for my birthday and while alot of people expect perfect service from the Ritz because of its reputation, and price, I have learned from prior stays with this Hotel in other locations, execution is key. My host Kenneth, and Zele were very welcoming, pleasant and courteous. Whenever an issue arose, they apologized and offered solutions which I encountered my first night. I went out with my friends to do some pre-birthday celebration and came back with leftovers worth 200.00. When I came back to my room the fridge that was in there was the honor bar already stocked with wine beverages which if I removed would be charged to me. I needed the space for my food and even if I temporarily removed the items, my stuff still wouldn’t fit. I was too drunk to go back downstairs so it was just wasted food. I brought this to Zele, and Kenneth attention and they apologized and advised I can bring any leftovers to the front desk for them to

The room I reserved for my Mom wasn't ready when we checked in. She had to wait over 20 minutes and when her room was finally ready the heat in her room broke down. She had to spend the night in a different room. Eventually, My Mom was placed in a nice room with working heat. Once Mom was settled we had a wonderful and relaxing New Year's weekend.

I stay at this property at least once a year for a conference and I’ve always been more than happy with my stay.

This was our first time staying at this property and it was a wonderful experience. The staff was extremely attentive and friendly. The physical property was elegant and refined. We will absolutely stay here again.

I’d like very much the comfort and the location of the hotel

It was a good stay. The staff was attentive to our needs.