โรงแรมใกล้ Wiener Hofburgkapelleในเวียนนา

ระบบเช็คอินแย่มาก เรากำลังรออยู่ด้านนอกอาคารนานกว่า 1 ชั่วโมงเพื่อจัดการปัญหาการเช็คอินแปลกๆ นี้ เพราะเราไม่พบที่ไหนแสดงเลขห้องเราเลย จากนั้นเราก็โทรหาพวกเขา พวกเขาออนไลน์ยืนยันคำสั่งซื้อของเราก่อน หลังจากนั้นเราจะต้องเช็คอินออนไลน์ อัปโหลดบัตรประจำตัวของเรา รวมถึงเซลฟี่ ที่อยู่บ้าน และอื่นๆ หลังจากนั้นเราก็รออีกครั้งจนกว่าพวกเขาจะตรวจสอบทุกอย่างและให้รหัส PIN ของห้องแก่เรา เนื่องจากปัญหานี้ เราจึงพลาดร้านอาหารของเราและแผนในภายหลังด้วย ฉันต้องบอกว่าระบบเช็คอินนี้แย่มาก

เป็นประสบการณ์ที่ดีมาก มีผู้หญิงที่แผนกต้อนรับก็ให้การต้อนรับดีมาก ใกล้สถานีรถไฟ และไป Golden Hall ได้อย่างสะดวก ห้องพักสะอาด สว่างสดใส และมีเตียงโซฟาแยกเป็นสัดส่วน ผู้หญิงที่แผนกต้อนรับบอกเราว่าจะหาร้านอาหารจีนได้ที่ไหน ซื้อเสื้อผ้าได้ที่ไหน และขึ้นรถไฟใต้ดินสายไหน

เราพักที่ Mooons สําหรับการพักผ่อนในเมืองระยะสั้น 4 วันในเวียนนา เราเลือกห้องพักที่ Quartier Belvedere ซึ่งตกแต่งได้สวยงามอย่างไม่มีที่ติ มีปลั๊กชาร์จแบตให้เพียบและที่เราชอบนั่งเล่นที่หน้าต่างและดูโลกผ่านไปมา เรากําหนดเวลาการเดินทางของเรากับคลื่นความร้อนของยุโรปที่ล่าสุด - แต่แอร์ดีมากๆ ในห้องที่เราไม่ได้ประสบอะไรเลย ต้องบอกว่าจุดเด่นของการเข้าพักคือ rooftop bar พนักงานต้อนรับดีมากๆ ค็อกเทลมีให้เลือกอย่างยอดเยี่ยมและวิวจากดาดฟ้าในช่วงหัวค่ําเป็นที่น่าตื่นตาตื่นใจพนักงานที่ rooftop bar ต้อนรับและเป็นมิตรมาก - โดยเฉพาะน้องบริกรชาวเช็ก 2 คนที่เราได้รู้จักกันดีทีเดียว เราขอแนะนําโรงแรมนี้ให้กับใครที่เวียนนาอย่างแน่นอน - แน่นอน rooftop bar เป็นอีก 1 อย่างที่ใหญ่โต ของโรงแรมที่น่ารักอยู่แล้ว

We liked Hilton Waterfront overall but please see some good things and areas of improvement: - Leon and Maria at main reception are really good and excellent. They do everything to take care of guests and do best effort. Hilton Management should award them for their excellent job. - Natasha in Executive Lounge is also very good in her work. She looks at minute details and ensure every guest is taken care very well. She is excellent and Hilton Management please take note of her good work. - Overall Hilton Waterfront has water problem that is either extremely hot water comes or extremely cold water comes and it not easy to get it fixed. Please improve it. - Many things such as phone in room, lockers in Sauna area etc does not work and someone needs to check them on regular basis to ensure everything is seamless. Overall we liked it. Due to above mentioned people, we loved our stay and ignored any hick-ups.

Staying here now. A great location for touring the city. Metro station U1 (REDLINE) right outside hotel on the right and close to shopping area and museums, aquarium and street food/ market street. Kids friendly hotel (play room for little kids, not for 4 years old upwards). Staff not too friendly but I think this is due to busy period of the year & no time to carter to non-urgent matters. But if you manager to track down a staff & ask for help, it happens quickly. Clean lobby - water available for guest, coffee, tea, small lobby though, could run into people easily if crowded. Breakfast - good, clean, outside Terrence was open so good space. But a bit crowded by 8-9 am. Food variation, lots of different things and great for people who do not eat pork. Rooms -modern, clean, updated furniture. Pray it stays this way compare to past reviews 2019, 2020. Could be bit more dust-up; but hey its summer so open windows / dust is normal. TV very great size & distance from bed. Mini-bar / kitchen yay :-) kids were happy. Beds - very comfortable, sheets smells very clean, pillow- fluffy and smells clean fresh & new. No dirt under bed. I checked. Bathroom - oh I am surprised, cleaned , no mold on the bathroom tub, or shower area. I must say this was amazing. VERY CLEAN BATHROOM. Halls from Elevator - clean surprisingly no stains, no trash cans (thank goodness) and not smelling, it was very airy and spacious for tolling baggages back & forth. Elevator not dirty, mirrors / steel very clean. Windows big with lights, no balcony. Curtains very clean a bit dusty again. Overall I kept looking for something, but this time I have no major complain then perhaps friendier staff will be a bonus, but hey o one should stop your happiness. I would come again and recommend this hotel to my families and friends. Cheers, SCH DK

The hotel is lovely. Well presented. Airy. Nice chilled atmosphere. Good breakfasts. Room was clean, well presented with a lovely large bathroom. The hotel is not in the centre of Vienna but with a train stop almost opposite (and a 3 day public transport pass at 17 euros) it’s easy to get around. The staff are pleasant. The bar well stocked. We would go back. The only thing that let it down for us was the fact that in 3 days they didn’t fix our bathroom door (which wouldn’t close 🙈) and didn’t clean our room on one day.

Mixed bag here. The hotel is walking distance to the Stadthalle, our main reason for booking. Lots of transport links around. Many Ubers and bolts, and about 30/40 minutes to the airport via taxi. Room size was adequate, with a mini fridge, which was unplugged with food and drink inside. It didn't really cool well, when we managed to plug it in. The beds were comfy. The room had tea and coffee making facilities, but no milk. Room had electric blinds which were cool, and room was good and dark when the curtains were closed. Breakfast was ok, pretty standard, nothing special. But still good to start the day with. Rooms on the street side are very very noisy. The hotel is near a shopping mall, so deliveries 5am-10am every morning. Vehicles lloading, banging, noise, men shouting, doors slamming etc. But not really the hotel's fault. At night people smoke outside. So you can't really open windows overnight if you want a decent night's sleep. The room got very stuffy and no real aircon. The cleaning staff start very early, around 9am, so again prospect of good sleep is hit and miss, but they are very friendly and polite. Room generally clean, but there were hairs in the sink and shower. Also hairs on the supposedly clean towels. Staff mostly friendly and accommodating. However, the price of drinks seemed to change every round, (normally increasing). There was one member of staff who had the most appalling attitude. On our last night the shower flooded badly, into the hallway of our room. We couldn't shower or use the toilet. We phoned reception. The staff member claimed he didnt understand what bathroom is flooded means. After 5 attempts at explaining. He said he would send a colleague up. Surprise! Surprise! No one came. We needed sleep due to early flight the next day. We went down to reception, we were ignored, treated with contempt, eye rolls, and he told us he couldn't help, he said he was on his own. So sending someone was a LIE!? He was at the bar pouring drinks slowly, while looking at us blankly and rolling his eyes. He demanded we take a seat, no apologies, no offer of a solution. Basically appalling customer service and no communication. He was quick to check in guests that came to reception, inbetween pouring drinks deliberately slowly to avoid us. The only thing he said was he was on his own and there were no spare rooms. Eventually, he came to our room and saw the problem. With a bad attitude he did try to unblock the drain to no avail. We were lucky enough to have him mop up the floor and give us more towels, upon us asking, no offer. The staff in the morning when we checked out were apologetic when we told them, which we appreciated, and did make us nice coffee's to go. Unfortunately it doesn't take the bad taste away, and we had a poor night's sleep as a result of the stress. No one deserves contempt, utter rudeness and unhelpfulness as a paying guest, especially when we should have been resting, ready for flying

ฉันค่อนข้างพอใจกับการเข้าพักในโรงแรมนี้ ทําเลที่ตั้งสมบูรณ์แบบ ปิดระบบขนส่งสาธารณะและใจกลางเมือง ในพื้นที่เงียบสงบไม่มีเสียงรบกวนรอบๆ โรงแรมมีระเบียงที่สวยงามซึ่งคุณสามารถเพลิดเพลินกับวิวเมืองที่น่าตื่นตาตื่นใจ ห้องพักและห้องน้ําสะอาดและมีพื้นที่เพียงพอสําหรับ 2 คน บันทึกเท่านั้นเกี่ยวกับการทําความสะอาดถ้วยที่ใช้ (ไม่เสร็จ) และการระบายอากาศในห้องน้ํา (ไม่มีช่องระบายอากาศที่ใช้งาน) อาหารเช้าค่อนข้างดีทั้งรสหวานและเค็ม แนะนําเลยค่ะ

Esperienza eccellente in coppia. Prenotato 4 notti presso questo Hotel per me e la mia ragazza, e devo dire che ne siamo rimasti estremamente soddisfatti. Punti a favore: - Camere nuove, pulite, spaziose (noi avevamo la standard e si stava benissimo), controllo temperatura direttamente dall'interno, condizionatore efficentissimo ed intuitivo, doccia ampia, minibar, cassaforte e tablet da cui controllare la TV e altre funzioni. - Posizione strategica a dir poco, davanti la fermata della Metro U1 che arriva in centro in 15 Min, bus e tram. - Tranquillità. Camere insonorizzate perfettamente, non abbiamo sentito un minimo rumore né dall'esterno, né dal corridoio, né dalle altre camere, aspetto che ho apprezzato moltissimo avendo il sonno leggero. - Palestra, seppur piccola, essenziale ed adatta ad un breve workout per chi non volesse priv****ne anche in vacanza. - Refill acqua infinito alle fontanelle in reception, anche se a detta dello staff l'acqua dei rubinetti di Vienna è potabile. Lati negativi: Anche se la nostra esperienza resta da 5 stelle, credo sia giusto sottolineare alcuni aspetti che potrebbero essere migliorati per rendere questo hotel impeccabile. - Colazione: 21€ a testa è una follia, non so cosa offrissero ma a quelle cifre nemmeno mangiando all'Hotel Sacher in centro. - Ascensori: utilizzabili solamente scannerizzando la tessere della propria camera, metodo sicuramente intelligente per evitare intrusi nell'hotel, ma a volte scomodo e malfunzionante, e in generale gli ascensori funzionano un po' macchinosamente. - Mancanza di un armadio in camera di qualche cassetto, seppure abbiamo apprezzato molto quella sorta di appendiabiti a cielo aperto all'ingresso. - Staff pulizie scortese al checkout: nonostante alla reception ci avessero detto che il checkout fosse possibile fino alle 12, già dalle 9 una signora delle pulizie è venuta a bussarci, ripetendo poi verso le 10, anche dopo averle detto che eravamo in fase di uscita e avremmo liberato la stanza per tempo. - Connessione alla TV: nonostante avessimo seguito la guida per connettere il telefono alla TV tramite Miracast, non ci ha funzionato nulla, abbiamo riprovato più volte ma niente, avremmo potuto domandare in reception ma alla fine non ne abbiamo avuto bisogno.

Nice, clean hotel with friendly stuff. Breakfast was very good. Rooms are not big but equipped enough for a one night stay. I would not recommend longer stays though as you might lack some more space. The only down side I find the parking price. Too expensive.