โรงแรมPreferredในเวนิส

The hotel looks amazing, rooms are great , especially the bathrooms, nice breakfast (just no fresh eggs being made as part of the breakfast inclusive option which was a serious DISAPPOINTMENT!!!! The check-in and general interaction with the desk is sometimes very strange - as if the person on the opposite end either has a really really bad attitude while having a smile plastered at all times. The whole process is very strange where it feels like they are filing a loan application rather than processing a pre-booked and paid checkin which should be a fast process. I've been to this hotel multiple times and had the same experience hence the comment. The concierge however , whenever we spoke, was a great help for advice on places to go, eat etc. It appears that like all other (lower priced) hotels, the staff here seems to have relationships with specific restaurants and venues of other kinds and getting unbiased advice was a challenge. We had to ultimately rely on google reviews which can be a hit and miss. HOWEVER, overall, for the price paid, it was definitely a very very nice place to stay and the location (venice high street of sorts) was truly phenomenal!

We spent 2 nights in this hotel. When you arrive you are getting such a warmly welcome. The room was really nice - especially that Venice oriental style. Just the bath, as some already mentioned, does not fit to the room. It is clean and is equipped with everything what you need/expect. Just different from the style. And one more little highlight are the big air con devices in front of the window which a super loud. The rest was really perfect. Breakfast buffet included everything what you need. Just only the powder coffee you can get for the price - rest you need to order separately which is different to other 5 stars Hotel where I have been before. At least one „good“ coffee should be included in the high price. Overall really a nice stay with a SUPER friendly helpful staff. And the location is really perfect as you are close to the top sightseeing locations.