"The stay was amazing and the view from the room was incredible. The stuff were friendly and welcoming making the stay feel like home. The hotel location is near to the waterbus station where it is easy to access to the main island."
ผผู้เข้าพักIt was nice to be in a new hotel that is has well designed rooms, its just a little small to fully open a large suitcase. There are machines to fill your water bottle with cold water on each floor. The free breakfast is the best free breakfast that I have ever experienced in a Western country. There is the usual American breakfast of eggs, bacon, sausage, delicious has browns, cereal, bread but also delicious pastries...the buttery croissant is as good as any that I've ever tasted. Also lunch meats, fruits, vegetables. Machines that make cappuccino, latte, etc. , waffle maker. The granola even has chunks of hazelnuts! Very close to the water bus...Take this boat #1 or 2 headed back toward Piazzale Roma to get to the main part of Venice.
From the airport take the ACTV or ATVO bus for 10 Euros to the bus stop called Piazzale Roma. To get to the hotel take the People Mover (Monorail) from the bus stop name Piazzale Roma to the 2nd and last stop that is a block from the hotel... only about 1.55 Euro and just tap your cc or phone.
AAdam23We had a great experience staying at this hotel! Although it's rated as a three-star property, keep in mind that it’s three stars in Venice—which is definitely not the same as a three-star elsewhere. The charm and quality here exceeded our expectations.
You won’t find a lot of reviews about this hotel, but I did come across a YouTube vlog by a mother who shared her family stay here. She said it was a really good choice—and she turned out to be absolutely right!
We booked a Prestige Room with Canal View and specifically requested Room 101, which we saw on TikTok or YouTube (can't recall exactly where). The photos already impressed us, but the reality was even better. The ceiling was much higher than expected, which gave the room a beautiful, airy feel. The hotel still shows older pictures online, with an outdated TV, but we were happy to find a newer TV already installed.
The amenities were excellent—truly some of the best I’ve experienced in a hotel of this category. Breakfast was on the smaller side, but absolutely sufficient. The cakes and pastries were quite decent, and having them in such a beautiful, old-style interior made it feel like we were stepping back in time—in the best way possible.
A huge shoutout to the staff, who were all genuinely kind and accommodating. We felt their hospitality in even the smallest gestures, and it was very much appreciated.
Lastly, the location is unbeatable—just a short walk from the Rialto Bridge, close to everything. Being so near the heart of Venice made it easy to go out and explore, then return to rest and recharge. It's also conveniently close to shopping areas, which is a nice bonus.
All in all, this hotel was a hidden gem. If you're looking for a stay that combines charm, comfort, location, and authentic Venetian vibes, this is a fantastic choice. That mother on YouTube was right—it really is a great choice!
ЮЮрий ХлутковWe’ve stayed in many hotels and apartments around the world, from tiny rooms to beautiful villas, and this was honestly our first experience like this.
We arrived around 2:30 PM, right after check-in time. There is no elevator, but that’s completely understandable for an old Venetian building. We carried our luggage to the third floor, and while my wife was speaking with the host, we suddenly found out that the bathroom was shared with another room.
This was a huge surprise for us because on Trip.com the booking clearly mentioned private facilities in the room and a shower. Only later did we realize that the bathroom was actually outside the room and shared between two rooms, with separate keys for the wooden bathroom door. The bathroom itself was clean and decent, but for us this completely changed the experience. We have never stayed in a place with a shared bathroom before, and finding this out only at check-in was very disappointing.
Another frustrating point was the check-out policy. Check-out was at 10:00 AM, which we already knew from the booking, but honestly this was only the second time in my life I’ve seen such an early check-out time — and I’ve probably booked more than 200 hotels. I think the only earlier one I ever had was 9:30 AM. I genuinely do not understand why there needs to be a 4-hour gap between check-out and check-in for cleaning a room that does not even have a private bathroom.
On top of that, the host said it was impossible to leave luggage after check-out because she had “negative experiences” before. So after an already disappointing stay, this just added another layer of inconvenience.
Other downsides:
* terrible pillows — sleeping felt like your head was at a 90-degree angle;
* extremely poor sound insulation, you can hear literally every movement from other guests;
* in the shower there was nothing except hand soap near the sink — no shampoo, no conditioner, no basic amenities.
Positive points:
* very good location;
* the room itself was clean;
* coffee was available in the room.
Unfortunately, the bathroom situation completely overshadowed all the positives for us. Because of that, I would rate this place 2/5.
ผผู้เข้าพักЗамечательный маленький отель. Все рядом: вокзал, лагуна, гранд-канал, супермаркеты. Отель находится на узкой улочке, куда сворачиваешь в тишину от людей. Новая сантехника. Ставни и цветы в кашпо под окном. Люста из стекла под деревянным потолком из балок. Деревянная резная мебель. Дружелюбные, готовые помочь сотрудники. Вход в отель по звонку в дверь, также выдают второй ключ помимо ключа от номера для свободного входа в сам отель. Очень понравилось.
ผผู้เข้าพักWe arrived at the most expensive hotel (AU$1600 for 3nts, 2 adults) we had ever stayed at, there was no lift to our room on the 1st floor.
I struggled to carry 2 suitcases with no assistance from the gentleman in reception up to the 1st-floor room. This would be very difficult if we were older & unable to carry our cases.
The wi-fi didn't work in the bedrooms only in the public areas - even though we were told it would.
The bedroom had multiple squashed mosquitos on the walls next to the bed.
The lace curtain had a couple of cigarette burns on it.
The bedcover had a cigarette burn on it.
The telephone handset cable was not connected to the .telephone - I tried to fix it but it wouldn't stay in the socket.
The safe was not working.
The instructions to use the safe were so old & worn out you couldn't read them.
The shower wouldn't work properly, so I had to call the person in reception to assist us in getting it working.
You had to get out of the shower cubicle to retrieve shower gel/shampoo/soap. There was nowhere in the shower to put these items. There was no room in the shower at all. I moved the stool in the bathroom to put my shower gel on it & two legs fell off the stool.
The toilet roll holder wouldn't hold the toilet roll and it kept falling off.
The bathroom bin was broken and filthy
The breakfast ran until 10 am, the bread ran out & was not replaced & this was before 9 am.
I am a travel agent & book many guests to stay in cities around the world including Venice
I was upset that this hotel was an extremely poor standard and felt like it ruined the end of my beautiful holiday in Italy.
We would be extremely grateful if you could offer us a credit for our next hotel booking with trip.com, we are in the process of booking our November Asia tour.
Kindest regards