Eden Club House

The hotel is situated in a classic scholar garden. It's a bit far away from the entrance but free shuttles offer excellent way getting in and out the hotel. The surrounding is very quiet and away from major tourist traffic. The hotel is right by a classy covered bridge and near the canal so it's nice to walk to that side. We have traveled the world staying in many luxury hotels but Eden Club House offered the best service we've received. XiaoJin小金 and team picked us up from the entrance, arranged luggage to be transferred to the hotel and back to the entrance on the departing date. I like Eden Club working with the nearby large hotel to offer the swimming pool options. We enjoyed the infinity pool a lot. We appreciated hotel staff toured us around that lively riverbank area. My girls loved the free fish food offered by the hotel, just one of many examples that the hotel service team went above and beyond to increase customer satisfaction.

Our stay has been nothing short of amazing! We were lucky enough to be upgraded to Silk Commerce Clubhouse and the team at the hotel was incredibly friendly and attentive, going above and beyond to ensure every detail of our stay was perfect. The hotel’s interior is absolutely stunning and they serve delicious tea that we couldn’t stop drinking. We will definitely be returning, thank you for making our stay so memorable!

Great stay at Eden Club House. Staff are extremely friendly and welcoming. The entire check-in process was smooth and hassle-free as our luggage was picked up by the staff at the service centre, and there was also a buggy ride that dropped us off directly at the hotel. We were served snacks and tea at the waiting area while the staff helped us with check-in paperwork. One of the staff also explained in detail to us about the various attractions nearby and which ones to visit first. We were also given complimentary pudding. Service during breakfast next day was fantastic as well. All in all, it was a wonderful experience and the service was impeccable, on par with some of the best 5-star international hotel chains (or maybe even better). Will definitely recommend to all who are visiting Wuzhen. A big thank you to 小金 and 小许 for such a memorable stay at Eden Club House!

Define what hospitality services ought to be, anywhere around the World

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衞生：非常乾淨 環境：周圍圍繞着小橋流水假山 園林風格充滿美感 而且很清靜晚上睡覺一點不會被打擾 服務：管家小沈服務態度超好 提前確認行程 早早地在停車場等我們了 還給介紹了景點和美食 點贊 下次來還會選擇這裏～ 嗷還有早餐精緻又豐富 吸溜～