"I stayed for two nights at Nova Rotana Hotel in Riyadh, and overall, it was an excellent experience.
The King room was clean and comfortable. Reception staff were very professional and fast, and they kindly gave us the room earlier than the official check-in time.
The location is outstanding — in the quiet and convenient Al Olaya area.
Services like cleanliness, internet, and hospitality were excellent. Breakfast was good and standard.
A couple of minor notes: the A/C was a bit loud even at the lowest fan setting, and the gym/spa/pool hours for women were limited (morning 8–10 AM, and evening 8–10 PM). A bit more flexibility would be appreciated.
Overall, I highly recommend the hotel for its great value and prime location."
"I have had a few dining experiences at the restaurant on M Floor during breakfasts and dinners in a few occasions. I find the service there overall is good, however, with one exception that I would say that I encountered some discomfort at the egg frying section at breakfast time, at which I have to repeatedly asked for the same service I'd prefer and NOT the way they are used to. I thought I had to explain the same old over and over again when I showed people with high level of respect at all times which I find not nice and necessary in those incidents."