ผู้เข้าพัก
1 มีนาคม 2024
I stayed at this hotel for 4 days in mid-December, looking to enjoy a weekend with my family. The hotel's location is excellent, right next to the old town and easily accessible to public transportation. For those who prefer exploring on foot, practically everything is within walking distance. To facilitate the evaluation, I have divided it into various themes. Staff: The service was notably attentive and efficient. The staff was quick to resolve any issues, providing a seamless experience. I have no negative comments regarding the service. Decoration and Rooms: The hotel has a simple, modern, and welcoming decor in all common areas. However, the rooms, while functional, were small with limited storage space. The furniture seemed worn, suggesting a need for renovation. Spa: The Spa was a pleasant surprise, featuring an excellent pool, above-average changing rooms, and other facilities, including slides ideal for families. Breakfast: Breakfast was very good, offering excellent variety and options. The only improvement suggestion would be to diversify the bread options. The breakfast area is beautifully decorated, providing spectacular views outside. Cleanliness: Unfortunately, room cleanliness was disappointing. Common areas were excellent, but the room lacked attention. There were days when cleaning was clearly insufficient, with poorly made beds and a lack of attention to detail. The lack of dish replacement or washing, along with water left in the kettle from previous guests, was disappointing. While there was a slight improvement in cleaning on one day, the overall experience fell below expectations. Summary: In summary, the hotel is good, with an excellent location and quality breakfast. Unlimited access to the Spa and gym makes it an attractive option for families, especially those with children. However, there is room for significant improvement in room service, particularly regarding cleanliness and furniture and decor renovation.
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