The hotel is nice overall but the receptionist Shelly-Ann is just miserable and patronising. she's not a nice person and very poor customer service and the swimming 🏊♂️ has human shower dirty inside. the swimming 🏊♂️ is not good to swim.
Booked 3 nights here while visiting family in Fort Lauderdale and waiting to fly out, and we were really happy with this hotel. Alana at the front desk helped us find a missing bar stool for our kitchen. 😊 Everyone was friendly and helpful.
Hyatt House is geared towards extended stays so the kitchen is full sized and great for self catering, but this location on Dania Pointe is surrounded by restaurants so we ended up eating out quite often!
Pool was clean, heated (not necessary in Dania in September but it was ok). Gym was small but ok, mostly cardio, some dumbbells and a bench. Breakfast was decent as chain hotels go, nothing to shout about but ok.
When we arrived we checked in and went to the room. I opened the door and immediately smelled something bad . it smelled like urine. I didn”t even go all the way in, but had my friends come up to the door. We knew we couldn”t stay there. Back to the lobby. He was very nice. He gave us another room. It was supposed to be newly renovated, but obviously was not. It smelled better so we stayed there. The breakfast was very good.
I really enjoyed my stay at Avid Hotel in Fort Lauderdale! The hotel has a clean, minimalist style that feels modern and refreshing. One of my favorite features was the 24-hour tea and coffee bar—such a nice touch!
The breakfast selection was great too, especially the inclusion of yogurt, peanut butter, and other healthier options. My room was spotless, and the staff were incredibly helpful and friendly, always willing to assist with anything I needed. I had a great stay and would definitely stay again!