The attitude of the two female receptionists was truly terrible—it was just constant refusals. I have visited over 100 countries and am generally quite easygoing; I have never criticized anyone before, as everyone has a job to do and anyone can have a bad day. However, I stayed at this hotel for several nights and consistently encountered an arrogant attitude from the staff. That clearly reflects their inherent rudeness rather than just a case of them having a bad day
Booked and paid in full online. They have our credit card on file. Didn’t expect they want to charge extra money for room deposit. No problem we can handle the additional payment except Their machine didn’t work scanning my Apple Pay. The older lady was rude and told us we couldn’t stay. That was not our fault. It really hurts! they should fix their machine problem first rather than blaming customer. Finally the younger staff on training figured out how to charge my Apple Card by keying in the numbers. Overall check in was not as friendly and professional as it should be. Breakfast was okay, oatmeal was not done correctly super dry, a simple fix is adding a bit water , yet no one cared. Eggs are not real , artificial eggs. Just a bit disappointed.
Rooms are warm and bathrooms is clean.