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My family had a wonderful stay at this hotel. Front desk staff were amazing. The Cleaner came to knock  the door at 11:45am and as soon as she knocked she opened the door with her key. She didn’t even wait 30 seconds for a response….keep in mind check out is 12noon so we still had 15 minutes to gather our things still. This was the only down side but that’s the error of one single worker so I would stay at this same hotel again whenever I travel to Ottawa.

This hotel is nice & cozy. Clean pool & gym, good breakfast. There is a small shop at Lobby. A supermarket “Food Basics” will be opening soon opposite the hotel, this is very good if you prefer to cook meals. Subway is just opposite too & lots of buses stop by around the hotel. Walking to China town takes only 15-20 mins where you can dine at different restaurants. We will stay here again next time when visiting Ottawa.

Located at a very good location. Walking distance to Byward Market, Parliament Hill, Rideau Shopping Centre, Notre Dam Cathedral Basilica. Do note that kettle and bedroom slippers are on a request basis. Chinese restaurant-Peking Duck, has nice food and is popular with locals. Sammi & Soupe is popular for xiao long baos and fried dumplings. Keg Steakhouse serves good steak with a nice ambience. Overall, it's a positive experience.

Stayed for 1 night to go to a wedding. Amazingly friendly staff, very clean and the bed was so comfortable! Great stay!

Stayed 3 nights. Had some problems with the shower, however maintenance came and resolved issues quickly second day. Housekeeping missed our room on the second day. Nice large suite with a kitchen was convenient as well as the noon checkout was great. Very quiet location yet close to many conveniences. The breakfast was lacking as the product quality was on the low end. Should improve with fruits, waffles and better quality: baked goods, sausage and bacon.. i would definitely stay again but would not enjoy the breakfast as it is.

Room is in good size even for a family. There 5-6 lifts but there are always long queues for lifts there. The lifts do not seem to serve their purpose well. In the morning, the hotel controls all lifts. You can’t press Down Button for a life to come down to check out or to the car park. You have to wait till someone who comes out to where you are on a lift way up or down. Never found hotel lifts operating so weirdly 😳 After checking out, I tried to take the stairs case to go down to the car park, I couldn’t do that because a room key was required to access the staircase😖 The electric door lock for our room had been beeping most of the time. Informed hotel to fix it.

Great stay. Central location downtown. Comfortable bed and pillows. Felt relaxed and revitalized. Room as upgraded at check in by the receptionist so that was a bonus!

I checked in on a Monday. The hotel is clean and quite. Front desk staff are very friendly. With a swimming pool which opens until 10:30pm. Also provide continental breakfast. There is a small fridge, coffee maker and a microwave inside the room but surprisingly without providing a kettle. Still you can get hot water easily from the restaurant. Location is good and very close to a shopping centre/outlet. Would recommend it.

El hotel está limpio y tiene un buen desayuno. Se encuentra a unos 15 minutos de la Parliament Hill, ByWard Market o la Galería Nacional de Canadá. Tiene parking, pero no reservan plazas. Recomiendo llegar temprano, sino en la recepción te recomienda otros aparcamientos por la zona. La ubicación es buena, la localización no tanto. Está cerca de un centro de desintoxicación o un comedor social, haciendo que en la zona haya mucho vagabundo. No se percibe una zona peligrosa, pero no es agradable para unos días en familia.

Pros: a parking lot with sufficient space (no need to book in advance). A shopping mall St Laurent is nearby. The breakfast is ok. There are 2 sockets and 2 USB-A outlet on each side of the bed. The staff are friendly in general. Cons: A bit far away from the tourist attractions downtown (around 10 minutes drive). The coffee from the in-room coffee machine was so-so. The air-conditioner was quite noisy. The TV in my room couldn't be turned off (It went off automatically after no-signal for a while anyway). There were some paper cups for coffee but no other glass / cups in the whole room even for brushing teeth so I had to use paper cups for brushing teeth (Is it considered environmental friendly?)