CCynthia991The location was good, near the beach where you could easily find restaurants there. The room was clean, decent in size with a balcony. The most disappointing part was the bathroom. It was small with poor ventilation, so it was very humid. The shower cabin was super tiny. Water could not come up to the hand shower head because of water leakage in the hose. The rain shower head could be used but difficult to adjust the temperature of the water.
Staff were friendly and helpful, especially the young man at the reception. He spoke good English, very polite and attentive. He showed us the rooms and served us a fruit platter when we checked in. Service was excellent.
Breakfast was good for food but bad for coffee. Only instant coffee was provided and the taste of the coffee was so bad.
ผผู้เข้าพักWe had a very poor experience at this property due to the lack of hot water for shower. Despite leaving the shower running for an extended period, the water remained cold. We were unable to bathe both the night of our stay and the following morning.
Staff attended at 9am, acknowledged the issue, and mentioned that a technician would be arranged. However, no one followed up and the problem was never resolved.
We had specifically booked a room with a bathtub, which we were unable to use because of this issue. Hot water is a basic requirement of any accommodation, and the failure to provide it caused clear inconvenience and disrupted our trip.
What was most ridiculous was the response afterward. The hotel stated that the system “operates within a safe and controlled range to ensure guest safety and prevent excessively high temperatures,” and that no adjustments could be made. This explanation is not acceptable. I have stayed in many accommodations, and none had issues providing reasonably hot water. Are they suggesting that every other property operates at unsafe levels? I was not asking for boiling water, just water that is properly hot for a shower. This they could not provide. Shame on their response.
This justification is invalid and frankly quite ridiculous, and does not reflect the actual issue we experienced.
Based on their poor service recovery, I will not recommend based on this experience.
ผผู้เข้าพักОстановились в отеле на одну ночь. Номера конкретно под уставшие, во всем остальном все хорошо. Завтрак вкусный, чистый бассейн, доброжелательный персонал. Территория зеленая. Расположение удобное.
AAnastasiya_ShОчень приятный и приветливый персонал отеля, в особенности ресторана))
У нас был номер с видом на море и это прекрасно 🥰 закаты прями в моря из твоего балкона
Единственный минус отеля - шумоизоляция… и речь не про музыку из ресторана отеля, хотя ее слышно, но она не смущает, а вот если не повезло с «соседями», то можно забыть про сон..
ผผู้เข้าพักThe place has an amazing view! (Family room, 1 queen + 2 singles). You will enjoy it every breakfast and dinner!
The owner speaks very good English as well. You don't need to worry about language problems.
The room is quite clean. I didn't give full points because we cleaned the Terrace floor by ourselves as it was very dusty (I consider this is ok, as it does get dusty after 2 days) and the edges of the shower cell door were not perfectly cleaned.
You need to climb up on the steep hill and the place is at the end of it. Therefore you have a great view; however, this also means many cars will pass by and loud. You don't need to really worry about the sound during sleep, as the window seals the sounds off. There are e-louvers that can also block lights in the morning. (I do recommend getting up early and enjoy the nice dawn view.
You can cook there, but you should definitely prepare a portable kitchen knife.
It's also close to dolmus (local bus) station and the best coffee (La Farine & Patisserie) we found in the whole tourist area.
ผผู้เข้าพักOver priced even for a convenient location because here is really loud pumping music esp over the weekends. My toilet button kept on falling off. The staff however was quite helpful and very responsive. Just the hotel location is not soo good due to the loud music. The pictures are not accurate on trip.com as I thought I would have sea view which didn’t happen. I could’ve gotten sea view elsewhere with this price.