ค้นหาโรงแรม 3 ดาว ในโลนาวาลา

location and staff behaviour was good. The inhouse restaurant food was really great. Great place for all ages to enjoy. The water park concept is cherry on cake for this resort wherein the same is included in your executive suit package. No hidden charges

The property is centrally located and easily accessible. It is close to the main market and railway station. It is opposite a decent restaurant which has good food in case you do not want to opt for hotel food. The hotel accommodated my request of early check-in, although it was a little slow to deliver. The place has ample parking space within the property. The breakfast options are decent but very indian based. However the buffet will be started only when there are sufficient guests, otherwise you will get options only what they try to push. You have to ask for things like breas and butter without buffet breakfast even though you have prepaid. Upon asking the staff why there is no buffet they will flatly say that this is how the hotel functions. There is staff mr. Suryakant who was especially rude and said you can give whatever review you want and this is how we are. This nonchalant attitude was the most put off. He would have f aught with me more if it was not for hotel executive mr. Dig-amber coming to intervene and apologize. He was the only saving grace throughout otherwise slow service as atleast hospitality was provided by him on a 10/10 rating. The hotel amenities are good. Rooms are decent in size but bathrooms are small and cramped. Staffing is inadequate during weekdays as they do not keep much staff if there is no bookings. It was annoying to keep asking for functional tv, room slippers, room freshener, pool towel and open up the pool bathroom. As there was no staff to help out quickly. However they took care of most requests. Just a tad slow. The pool is clean. There is a game room which is newly done and has all amenities. Good for larger groups. Stayed for 2 nights. Friday and saturday. The place is overall family friendly. I wouldn't personally stay again as i did not find the amenities upto mark as per the price of about 4. 5k per night. I have had better service at lower prices.

We lived at Meritas Adore Resort in Lonavala for 3 nights and I would like to take a moment to really appreciate the entire the staff. They were all extremely respectful, humble, and responsive. Mr Shivam during check-in was welcoming and very accommodating. Baba rao in the restaurant was always on his feet during breakfast hours and whenevr we saw him throughout the day. Rahul and Sritham were very hospitable and kind and always served us with utmost warmth. The housekeeping girls always had a smile on their face and were available promptly. The property is small (which honestly we loved) and super squeaky clean and well maintained. Given the current situation in our country, the biggest thing i saw in the staff was how they gave equal treatment and respect to every guest despite their culture, language or dress. I am super happy we chose this place to spend a few days. I am surely going back again, if they maintain these good standards.

Good to stay in hari international, property found through make my trip. Food service only for breakfast. Services are good not bad. Staff are good.