ผผู้เข้าพักSo I scored this at an average because I stayed here before and it was great however the second time was pretty bad. I booked a mini suite this time (previous was a premium king or tier lower to the suite so I was expecting a great experience but it was not. The entrance was on the side of the building which was not the main entrance which was an inconvenience. For breakfast, we had to walk across the parking lot into the main building, another inconvenience. At check in the receptionist could not locate my booking and had to make phone calls to figure out my stay details. Once at my room (here it begins) no hot water, shower did not drain properly so while showering it would overflowed onto the floor. The rooms had crack flooring, water damaged wall paper, stained and damaged seating and the bathroom mirror light did not work (the drain is the only thing fixed during my stay) There were no drinking water bottles or welcome letters and/or room service menu and not even a tv guide for us either(Rm A712). Lastly the security was rude to my wife (this is the main reason for my rating), I booked the room under my name and she tried to enter the hotel without me to use the ATM. She was stopped, questioned and denied entry until I walked up showing the room key. I was devastated because we walked in and out of entry several times so we should have at least been recognized. I will stay again and hope that this does not happen again.
ผผู้เข้าพักWe had a wonderful experience during our stay. The hotel was exceptionally clean, and the staff were warm and welcoming throughout. We were especially impressed by the team who served us breakfast and provided room service. The women, including Melat, were incredibly kind and friendly — starting our mornings with her bright smile truly made our stay even more enjoyable.
CCatherine AnnOverall, we had a wonderful stay at the Marriott Executive Apartments. The staff were professional and welcoming, the room very comfortable and the breakfast spread was really good with lots of choice. The location is good, easy to get to from the airport using the Ride app and then centrally located for sightseeing. We didn't use the kitchen in our room, but it seemed to have everything in it. Some of the fixtures in the bathroom (particularly the shower) were dated and could use an upgrade but it didn't bother us. Overall a great choice for Addis visits.