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A Deeply Disappointing and Unacceptable Experience at Skylight Hotel I stayed in a mini suite at Skylight Hotel, and I was shocked by how terrible the experience turned out to be. The staff were rude, impatient, and made me feel completely unwelcome from the moment I arrived. For the high price I paid, I expected decent service – instead, I was treated with disrespect and inflexibility. Friends and family who came to visit me were not even allowed to come up to my room. I wasn’t trying to throw a party – just to see my loved ones for a short visit – and even that was forbidden. The hotel felt more like a guarded facility than a place of hospitality. Worse still, the treatment I received clearly depended on the color of my skin. White guests were treated with smiles, courtesy, and flexibility. I, on the other hand, was made to feel like I didn’t belong there. It was blatant discrimination, and I will not stay silent about it. I had originally planned to extend my stay for three more nights, but after one evening, I made the immediate decision to leave. I’ve stayed at many hotels, and this was by far the worst service I’ve ever received. Skylight Hotel should be ashamed. I will never return – and I strongly advise others to think twice before booking here.

Stayed here during the Meskel holidays. Checking in took some time (2 hours of waiting) since we had no choice but to go to the hotel early before the roads close. Place has modern amenities that made for a comfortable stay. Breakfast is okay, a good selection for vegans and health conscious alike.

โดยเฉพาะอย่างยิ่งสําหรับฉันในฐานะนักเดินทางคนเดียวคือการสนับสนุนอย่างมากที่ได้รับสภาพแวดล้อมที่เป็นมิตรเช่นนี้ การบริการยอดเยี่ยมและทุกคนพยายามช่วยเหลือเสมอหากจําเป็น ฉันขยายเวลาการเข้าพักอีก 3 วันเพราะแพ็คเกจทั้งหมดสอดคล้องกับความคาดหวังของฉัน

Overall, we had a wonderful stay at the Marriott Executive Apartments. The staff were professional and welcoming, the room very comfortable and the breakfast spread was really good with lots of choice.  The location is good, easy to get to from the airport using the Ride app and then centrally located for sightseeing. We didn't use the kitchen in our room, but it seemed to have everything in it. Some of the fixtures in the bathroom (particularly the shower) were dated and could use an upgrade but it didn't bother us. Overall a great choice for Addis visits.

От отеля ожидала многого, но не могу сказать, что он мне понравился. Окна номеров выходили либо на шумящий генератор, либо на шумную дорогу. Номера хорошие, хорошая кровать и amenities. Хороший уровень сервиса, очень вежливые все сотрудники. По приезде поставили тарелку с фруктами. Завтраки нам не очень понравились – по сути, ели только омлет и фрукты, всё остальное не зашло. Сходила в спа. Вода в бассейне прохладная, бассейн на улице, хотя в Аддис-Абебе всегда прохладно. Размер бассейна хороший и подойдёт тем, кто любит плавать. Ходила в спа. Хорошие сауна и хаммам. Записалась на массаж спины. Сделали в итоге дорогой массаж всего тела. Я просила сильный – это было хорошо. Но зачем было оставлять шишку на затылке – непонятно. Я почувствовала боль и уже поздно было говорить остановиться – болело 2 дня потом. Думаю, что по соотношению цена-качество хороший отель для Аддис-Абебы. Сетевые отели здесь переоценены, к сожалению.

The hotel was very clean, and the staff were extremely helpful, friendly, and always smiling. They helped me find a trustworthy taxi, which I really appreciated. The room was cleaned every day, and the sheets were changed regularly. The location is very convenient, close to the airport and other places around the city. I was also picked up from the airport, which made my arrival very easy. The hotel is quiet and not crowded, and the price is very good compared to other hotels. I would definitely love to stay here again on my next visit. The wifi is ok but could be better

The location and aminities were great but the office staff need training interms of giving consistent information, they claimed that I had one reservation when I had two they insisted that I paid for one room when I paid for two and requested that I send them a picture of my credit card! Which is borderline suspicious.

โรงแรมที่ดีใกล้กับศูนย์การค้าและสนามบิน ร้านอาหารที่ยอดเยี่ยมที่เป็นมิตรกับพนักงาน สิ่งอํานวยความสะดวกในยิมที่ดีมาก