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A Deeply Disappointing and Unacceptable Experience at Skylight Hotel I stayed in a mini suite at Skylight Hotel, and I was shocked by how terrible the experience turned out to be. The staff were rude, impatient, and made me feel completely unwelcome from the moment I arrived. For the high price I paid, I expected decent service – instead, I was treated with disrespect and inflexibility. Friends and family who came to visit me were not even allowed to come up to my room. I wasn’t trying to throw a party – just to see my loved ones for a short visit – and even that was forbidden. The hotel felt more like a guarded facility than a place of hospitality. Worse still, the treatment I received clearly depended on the color of my skin. White guests were treated with smiles, courtesy, and flexibility. I, on the other hand, was made to feel like I didn’t belong there. It was blatant discrimination, and I will not stay silent about it. I had originally planned to extend my stay for three more nights, but after one evening, I made the immediate decision to leave. I’ve stayed at many hotels, and this was by far the worst service I’ve ever received. Skylight Hotel should be ashamed. I will never return – and I strongly advise others to think twice before booking here.

We had a wonderful experience during our stay. The hotel was exceptionally clean, and the staff were warm and welcoming throughout. We were especially impressed by the team who served us breakfast and provided room service. The women, including Melat, were incredibly kind and friendly — starting our mornings with her bright smile truly made our stay even more enjoyable.

It’s been a great stay at Jano Hotel. Big shout to Michael he has been super helpful since we arrived. I would highly recommend him to be a manager. He was very welcoming and always ready to help. He is just a genuine great human being, big shout out to the girls at the front desk too. They were great. now for the hotel. The hotel was very conveniently located next to the new stadium. It’s easy to get around. There’s a lot of construction going on, but it will be done by the time we come back hopefully.

Stayed here during the Meskel holidays. Checking in took some time (2 hours of waiting) since we had no choice but to go to the hotel early before the roads close. Place has modern amenities that made for a comfortable stay. Breakfast is okay, a good selection for vegans and health conscious alike.

The hotel was very clean, and the staff were extremely helpful, friendly, and always smiling. They helped me find a trustworthy taxi, which I really appreciated. The room was cleaned every day, and the sheets were changed regularly. The location is very convenient, close to the airport and other places around the city. I was also picked up from the airport, which made my arrival very easy. The hotel is quiet and not crowded, and the price is very good compared to other hotels. I would definitely love to stay here again on my next visit. The wifi is ok but could be better

Overall, we had a wonderful stay at the Marriott Executive Apartments. The staff were professional and welcoming, the room very comfortable and the breakfast spread was really good with lots of choice.  The location is good, easy to get to from the airport using the Ride app and then centrally located for sightseeing. We didn't use the kitchen in our room, but it seemed to have everything in it. Some of the fixtures in the bathroom (particularly the shower) were dated and could use an upgrade but it didn't bother us. Overall a great choice for Addis visits.

I recently stayed at this hotel and had a good experience. The service was consistently friendly and helpful, making me feel right at home when I arrived. One of the best features is its convenient location near various Western restaurants, making dining out easy. Additionally, the hotel offers a free bus service to the airport, which is a significant plus. My room was spacious, clean, and comfortable. The large eating area was another highlight, offering a relaxed and inviting atmosphere. The menu options were diverse, catering to various tastes.

It is better than I have expected. The hotel is new, rooms are nice and clean. Free shuttle to airport. But there are some disadvantages: - location is not good - there are no gym, spa or swimming pool - late check out after 6 was not possible even after we paid extra (half of the daily cost)

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