ผผู้เข้าพักThis hotel could be the best one in Uttara area. The service goes beyond the expectation, as you can feel the pure kind heart from their smile. Remarkably Mr. Asif and Ms. Rupa are very impressive. Their manager Mr. Raihan gave a gentle asking if I arrived back to China. Apart from the service, the facilities are also high quality. Gym, swimming pool, SPA, pub etc. are all well equipped. Highly recommend!
DDin I.My girlfriend and I stayed for two nights. The experience was excellent from check in to check out. The staff were professional and attentive, with strong attention to detail.
I would like to clarify one issue related to room service. One night I ordered soup due to stomach discomfort. While ordering, I clearly stated that I needed absolutely no spice, not even mildly spicy. Despite this, the soup delivered was very spicy, with visible spices on top. After the first sip, my lips were burning. The staff immediately offered to replace the dish. In the meantime, my girlfriend exchanged meals with me, which resolved the issue.
Breakfast was exceptional. The view from the room window was very pleasant. One minor observation is that the barrier around the pool felt quite high.okay
Special thanks to Ishteaque Mohammed, Executive Sales and Marketing. He assisted me before the booking process. I had many questions and concerns prior to confirming the reservation, and he provided clear, helpful information that made the booking decision easy and reassuring.
ผผู้ใช้ไม่ระบุชื่อIt was very nice to have been received by the hotel manager & Staff who were very friendly
And cooperative. Unfortunately the room was not what I was expecting and the washroom was not also very clean and the soap was very
Unpleasant. Since my stay was short I did not bother to tell the staff about my room and washroom. I believe there is a room for huge improvement.
ผผู้เข้าพักBeing a stranger in Dhaka, the hotel staff is showing their polite, passionate to their guest. I can feel cozy and warmth during my staying. The room is clean and the breakfast food is good. Every hotel staff can remember my favourite food and habit in 3 days only.