I had a wonderful and relaxing stay at Ajman Saray. The place is beautiful, especially the beach and the pool area, which made our experience truly enjoyable.
What made our stay even more special was the excellent service from the hotel staff. I would especially like to thank Ms. Ashwini for processing our smooth check-in and for going the extra mile to make us happy and make the day special. Her kindness, professionalism, and warm attitude gave us a very positive impression of the hotel and made us feel comfortable and at ease throughout our stay.
I definitely made the right choice to celebrate my birthday this coming May 24 at this amazing hotel. I’m so excited that my friends and relatives will also experience what I experienced and share happy moments together in such a wonderful place.
Highly recommended for anyone looking for a relaxing getaway with outstanding hospitality.
Staff need proper training on hospitality
Lets start with Cons
1- Reception desk not very accommodating, no one picked the bags from the car, no welcome drink.
2- First night no one gave a tour or explained the dinner spot or any facilities and did not send the programme until next day, and asked to come immediately for one activity in the schedule the next morning
Very bad appointment scheduling in general and treatment in the blood ozone, had to wait for half an hour and then I saw non confident nurse with a patient. (These was paid extra and they told me non refundable and was very aggressive when explaining and was very unprofessional)
This experience causes stress while I came here to relax
Pros:
3- Food was good, healthy and balanced
4- massage was good and the therapists were all good