Fred
23 กุมภาพันธ์ 2024
One reason we booked this hotel was because wife wanted to be in a hot tub. Got to hotel and there was a sign saying hot tub closed for maintenance, was extremely disappointing for her. Also price seemed higher than what I booked for when it said what the charge would be. So I questioned that and said something about hot tub. Girl offered to put us in hot tub room but didn't know what price would be so, specifically said it is the computer that sets everything up, so we stayed in our choice of room. That is all the negative. The lady checking us in asked which floor we wanted, had never been asked that before so really appreciated it. The lady working the bar was very friendly and made us feel appreciated. Even though no hot tub the pool was amazing and we enjoyed our time in it. Very peaceful night that night and next morning the lady that checked us out, Tiffani I believe, recognized me from our many stays and while apologizing for our minor check in issues, with what she said did make us feel appreciated. Also breakfast while pretty basic was actually good. The ham slices and sausage tasted good. Even though hiccups with check in and hot tub, this was probably our best stay
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