ผู้เข้าพัก
21 พฤษภาคม 2024
In relation to the cleanliness of the room, one day the bathroom was not properly cleaned when we arrived at bedtime, there were some hairs and traces of makeup in the sink. Te day after we did not have any towels in the bathroom to have a shower. The most serious thing was on Sunday because we couldn't find the budget to enter the room and we called reception to let them know at 4:04 p.m. and no one answered the phone. When we arrived from the excursion at 11:00 p.m. there was nobody at the reception. We called by phone at 11:26 p.m. and several times later and nobody picked up the phone because we were at the reception and the landline was ringing and the mobile phone to which calls are redirected was ringing. Nobody showed up. At 00:00 we were able to enter the room because we finally found the card, and we made few calls from the room phone to the reception, someone picked up a couple of times but hung up the phone quickly. All calls can be demonstrated by my mobile history. We paid for a hotel whith 24-hour reception guaranteed and if we had not finally found the card, we would not have been able to access the room all night or perhaps many hours later. By the way, that night while we were waiting at the reception without anyone, the computer was open with all the customer data exposed. Anyone could have deleted them or made illegitimate use of them.
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