The Heritage Club - Tripura Castle

This is not a hotel! It’s a sprawling complex, on a hill, a little away from the busy Shillong town. The location is very pretty and depending on the category of the room, you could have stunning views from your balcony. The staff is courteous and helpful, and the food is excellent. I am not sure why they do not serve fresh juices for breakfast, considering the abundant availability of locally grown pineapple and oranges. The rooms are a bit iffy. They don’t have windows, if you are claustrophobic, you will have a problem! The furniture, made of wood to give a heritage look, needs maintenance, some of the drawers/doors don’t open/shut properly. Yeah, another tip, do not order room service, by the time the food is delivered, its cold! Not sure why they havent invested in some kind of insulation boxes!

Actually I thought of having dinner with my family on the 25 but when we reach there the staff was very rude as if they are busy the whole year and the buffet also has no item left and has the audacity to offer us. I was a regular customer and I know chef choy very well and I wasn't expecting to be treated like I'm not paying for my food. I will never visit again as compared to Vivanta shillong service was very nice even the manager talk to us very nicely as expected from a 5 star hotel not compared with third class hotel.

Great place to be have been. Service was outstanding and staff was so polite. Thanks especially to Rahul ji and nerswr. All the best guys and see you soon. Hope soon i will again visit the property and i will enjoy with the family. It's a great experience with this property and i really enjoyed Shillong

We went for a dinner party and food quality was excellent with extraordinary ambience.... Price of food was quite reasonable..The service of Edaka was exemplary.FB manager was really helpful in accomodating best hospitality.memorable day for all of us.

I celebrated my birthday with my friends and it was such an amazing experience. We loved the food, staffs were kind, music was good and ambience is perfect! We had a great time. Thank you for having us!! Keep up the good work in keeping your customers happy! 😊 I would highy recommend this place.

Excellent place for getaways in congested Shillong. Very comfortable rooms, beautiful balcony view ( rm 109) , good food. Also loved the little shop inside the property . One suggestion....have more fresh fruits and fresh juice for breakfast. Chitralekha De Bakshi.