Vienna International Hotel (Shenzhen Qianhai Happy Bay Hotel)

บริการแย่มาก พนักงานไม่รู้ว่าทำอะไรตอนเช็คอิน และทำยอดขายห้องซูพีเรียร์ต่อไป

The hotel services are satisfactory and the room is rather big.

Poor experience on hotel catering service, lack of communication with front desk in preparation of the crowds.

Communal areas were clean and spacious. Our room was coincidentally located on a floor that had just had carpet shampoo so the corridor was constantly being blow dried and the smell was not good. The room itself was ok. Vienna style.

We got there and thought is a nice hotel until we enter the reception and smelt like a thousands cigarettes, I didn't much of it and checked in, then went to our floor and realised it is the whole building including rooms also. We thought we will survive staying for two days at least as we visiting friends and family, but at night when I went to toilet the toilet wouldn't flush and clogged up and I was blamed for throwing too much tissue in there, called someone to sort it out all they did was unclog it and wipe the floor and used a scrapper to clean the bathroom floor. We demanded to change rooms, as we said early we were blamed for the clog and I asked can we not flush down our toilet tissue, he said yes but the system is not good. He changed the room very quickly but I had to pay 30rmb for the cleaning of the room as we touch the bedsheets and at 1am in the night I'm cannot be fussed about it and paid straight away and moved us to another floor.

🚬 very smelly even on non-smoking floor

Exceptional hotel, but unable to reach convenient stores and others by walk.

It’s okay

細仔比賽剛好在酒店附近，直接訂了這裏，酒店職員知道我們是香港來比賽，還幫我們延遲到兩點鐘退房，說是方便我們👍🏻 這點非常好，美中不足之處是房間沒有雪櫃，大堂沒有冷氣，幸好房間冷氣充足。這裏距離坪洲 站大約1.5公里，地鐵站有個大千里商場，商場非常大和很多餐廳，一日也行不完。