My stay here could’ve been better. It is a beautiful and very convenient hotel - location wise - but there were a bunch of things I was unhappy about. The bathtub in my room was extremely small and even though I did fit, it seemed a little unrealistic for adults. There was a huge brown stain on the carpet, I didn’t even know what that was. There was extra bed stuff left on my bed after cleaning, that I had no idea where to put and why they were even left there. When I went to ask if I could have my hotel brought up to my room the next morning, I was told it would be just an egg & some basic stuff - I wasn’t actually going to be given the choice to state the stuff I’d like to be brought up. I was told if I want a good breakfast I MUST come downstairs, even though it was only one morning that I needed it to be brought to my room. I thought a 5💎 hotel would have this option, like many hotels with this rating that I’ve been to. Lastly, I was on a no smoking floor and yet there was a constant smell of cigarettes, which honestly was just a no no. I wasn’t happy with my room, it was tiny so I didn’t even bother to take pictures of it.
However, the breakfast buffet is good and they have a fair variety of stuff for their western breakfast. The hotel is a walking distance from Coco Park - a street full of restaurants and bars, so it’s in a super convenient location. My highlight was how friendly and warm the staff was, they definitely made my stay better.
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