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14 พฤษภาคม 2024
Another excellent holiday with Savoy Group at the Royal Savoy. Immaculate service and standards from the whole team from arrival to departure and daily from breakfast to dinner. Excellent housekeeping and cleanliness standards. We have praised individual staff on our feedback to the hotel but would add the pool bar team of Ahmad Morsy and Kirolos who welcomed us each morning and gave us their undivided attention throughout each day. Food selection and quality at all restaurants was first class both within the hotel and at Soho Square. In particular the manager and young lady waiting staff of the Entrecote steak house were welcoming, professional and gave excellent customer service. Although we stayed at the Royal Savoy this time, we met many staff members at each of the bars and restaurants from our previous visits to the Savoy and were greeted as old friends, particularly at the Rock Pool Bar, Rosemarino, Caligila,and the Beachfront. Our thanks go to amongst other Hussain (asst Manager), Makarios, Hisham, and Sharif. It was wonderful to see at each venue how the staff worked together as a team, regardless of how busy the venue was, to ensure their guests received a first class experience Many salaams
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