"Aus unserer Sicht perfektes Hotel.
Großes Studio mit Blick auf das Riesenrad. Sehr freundlicher und hilfsbereiter Service. Gute Betten, alles sauber. Gut ausgestattete Küche, um auch mal selber was zuzubereiten.
Frühstück ebenfalls gut, zum Teil täglich wechselnde warme Gerichte.
Bezüglich des von anderen Reisenden monierten Geruchs in der Lobby haben wir überhaupt keine Beanstandungen.
Gute Lage, kurze Fahrzeit z. B. zu den Universal Studios.
Alles in allem ein perfekter Aufenthalt!"
"1. Initially we were put in a very substandard room. I had to complain to the front desk and then they moved us to an acceptable one (why didn't they do that in the first place?)
2. We stayed for 5 nights and only on the last day did they clean the room...unacceptable
3. Nobody is ever at the front desk to answer the phone when you call for something so you literally had to go downstairs in the cold to talk to someone
4. The carpet outside the room (#10308) and along the entire walkway to the elevator was soaked with water from a leak somewhere.
On a positive side, the bartender was very nice and the Manager was very helpful when we eventually spoke with her."
"Very nice ambient for business stay. Very cool and peaceful place surrounded by trees and with a very nice pool. The swimming pool is nice, and when I arrived, there were welcome cookies that taste very good! Check in and check out process is easy, and fast, workers here are helpful and friendly."