"We found our stay at the Halepuna to be extremely pleasant. The front desk staff and the bell people were also consistently polite, professional and helpful.
We found the room very clean and comfortable and like the extra touch on the recyclable and reusable bottles provided inside our room with filling stations on various levels. It’s also an added perk to have laundry machines available for guest usage at a fee."
"I went to the Prince for our annual HISHE conference. Upon arrival, the parking was unavailable however the staff was helpful and directed me to a temporary parking until parking space opened up.
The room was clean and nice ocean view.
I enjoyed late dinner at the sushi restaurant, the server Toma was very attentive and pleasant.
Overall experience was great. Overall experience was excellent. I highly recommend this resort."
"I usually book with the Marriott down the street whenever I’m in Waikiki but I opted to try the Hyatt for the first time; it was also a little cheaper than the Marriott the day that I went.
I got a King room with a city view on the 7th floor. The room was large, clean and one of the corners of the tower so it had a curving layout.
Overall the room was clean, bed was comfortable, A/C was cold. My only little gripe was in the bathroom, there weren’t any shampoos or conditioners or body wash in the tub like other hotels.
Can’t say much for service since I was only there for a day but the employees I did interact with were friendly and helpful.
Definitely would stay there again."