"Great location, friendly, kindly staff, fantastic rooms, excellent cleanliness, comfortable beds, great view, beautiful view of Chicago Downtown, very good gym, all the equipment is new, truly an excellent hotel."
"I booked this hotel out of convenience of location to the C2E2 expo. I paid A L O T. PROS:The front desk were hepful & friendly. Check out was Noon, which is later than most. I did like the full size bottles of shampoo, conditioner, body wash, & lotion. The room was clean but...
CONS: the sheets & bedspread were so thin. It felt & sounded like we were sleeping on newspapers. I could hear every other room using their sink, tub, or toilet.
I get the hotel charges more during conventions/shows, but other than location (in my instance) it IS NOT worth $300+ per night"
"Hotel is in perfect location along the river. Lake view room also has river view. Buffet breakfast is top notch and the food at the Big Bar is pretty good. Wings and nachos were a hit."
"Loved my stay overall. There was a champagne offering upon arrival which was wonderful. After a long drive from Michigan, it was well received and completely set the tone for the type of stay we would be experiencing. View from Room 2754 breathtaking. A welcome fruit basket was provided for our 35th anniversary stay.
Ample Trump water provided. Location - Best in the City. Housekeeping was Outstanding. Reception staff were perfection. The view in Room 2754 blew away my expectations and I will stay here again in the future. Job well done Trump Hotel staff!
A few things that would improve the experience are: Provide 2 Barstools for the rooms with a kitchenette island. We had to eat on the low coffee table.
Replace barn door with normal door on bathroom. Privacy factor low due to the crack opening. Provide Non-Stick cooking spray for guests who use the cookware. It was awful cleaning eggs from the skillet. Invest in a few Real Dishcloths for the kitchenette. A normal Keurig coffee maker would be better than just espresso. The location was Best in the City. I highly recommend staying here!
Thank you. Laurie & Kevin St.Pierre
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