LLaurieLoved my stay overall. There was a champagne offering upon arrival which was wonderful. After a long drive from Michigan, it was well received and completely set the tone for the type of stay we would be experiencing. View from Room 2754 breathtaking. A welcome fruit basket was provided for our 35th anniversary stay.
Ample Trump water provided. Location - Best in the City. Housekeeping was Outstanding. Reception staff were perfection. The view in Room 2754 blew away my expectations and I will stay here again in the future. Job well done Trump Hotel staff!
A few things that would improve the experience are: Provide 2 Barstools for the rooms with a kitchenette island. We had to eat on the low coffee table.
Replace barn door with normal door on bathroom. Privacy factor low due to the crack opening. Provide Non-Stick cooking spray for guests who use the cookware. It was awful cleaning eggs from the skillet. Invest in a few Real Dishcloths for the kitchenette. A normal Keurig coffee maker would be better than just espresso. The location was Best in the City. I highly recommend staying here!
Thank you. Laurie & Kevin St.Pierre
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ผผู้เข้าพักWe booked a room that unfortunately was for the wrong dates through a third party. We were told by the third party that they would refund us but that the hotel had to release our reservation. We called them immediately after realizing the dates were wrong which was within an hour. The reservation was for two days from then. The hotel said they would not cancel it. They charged us almost $600 for a room we did not stay in and called in advance to explain our situation. They also did not allow for us to change the days to the days we were actually looking for. While the hotel is lovely and the staff was pleasant even delivering the bad news I won’t be looking to book with them again.
โรงแรมใน River North, ชิคาโก 4% ของนักท่องเที่ยวเลือกพื้นที่นี้
ราคาต่อคืนเริ่มต้น:RUB 8,072
8.4/10
ดีมาก
ผผู้เข้าพักRooms are outdated but very spacious to other cities. I appreciate the Hilton Honour team being readily accessible by text which made things very convenient. I would recommend this place to my friends visiting Chicago.
ผผู้เข้าพักStrategically located with restaurants and bars within walking distance. Rooms were well equipped with a microwave, fridge and basin which would be great for longer stays. Fully stocked snacks/drinks on the reception floor for late night munch. Overall would recommend the hotel for a fuss free stay
โรงแรมใน River North, ชิคาโก 4% ของนักท่องเที่ยวเลือกพื้นที่นี้
ราคาต่อคืนเริ่มต้น:RUB 1,543
7.0/10
ผผู้เข้าพักMy Honest Experience After Reading Negative Reviews
I was initially quite hesitant to check into this hotel after reading a number of detailed and lengthy negative reviews, especially those highlighting hidden fees and cleanliness issues. However, upon arrival with my partner, I was pleasantly surprised.
The hotel was clean and well-decorated, with a modern and cohesive style. Our check-in process was fast and efficient, and the receptionist was friendly and happy to answer all of our questions—especially about the fees mentioned on the hotel’s website.
One of the main issues people seem to bring up is the so-called “hidden” fees. In my experience, these fees are not actually hidden—they’re listed on the hotel’s official website. That said, they could definitely be communicated more clearly. It’s important to read the fine print when booking and during check-in. While the fees may not be obvious at first glance, the hotel is legally allowed to include them since they are technically disclosed.
Our room was spacious and comfortable, with enough space to hang clothes. There were multiple hangers, and the locker-style closets matched the hotel’s sporty decor. The floor and bathroom were clean overall, though I did spot a spider in the corner of the shower—but nothing alarming.
The downstairs common area includes an open kitchen with a communal fridge and even a crockpot, which was a nice surprise. There were also several games available, like ping pong and air hockey, which makes this place family- and couple-friendly.
Guests are allowed to enjoy drinks provided in the kitchen. If you’re sensitive to noise, particularly trains, I recommend requesting a room farther down the hall on the first floor. Our room was in a quiet spot—I barely noticed the train, and when I did, it was more like soft white noise. Still, bringing earplugs might help if you’re a light sleeper.
Overall, I recommend this hotel. It’s in a nice area, the decor is visually appealing, and the stay was enjoyable. Just be aware of a $120 refundable deposit (if no damage is done to the room) and an additional $50 guest fee. Knowing that ahead of time helps avoid surprises.
I’m very grateful for the pleasant stay and would return again.