"I had a mixed experience. On the positive side, the location is very convenient, the food offered was enjoyable, and there were several leisure activities available that added value to the stay.
However, there were also some drawbacks. The air conditioning in my room was not working at all, and although I reported the issue, no action was taken to fix it. This made the stay less comfortable. Additionally, the cleanliness of the room did not fully meet expectations, as the housekeeping could have been more thorough.
Overall, the hotel has several strong points, but improvements in maintenance and cleaning would greatly enhance the guest experience."
"It was an amazing experience at the hotel , location is just perfect, staff specialy,lifeguard (Abdul Allah) was very friendly and kind to the kids ,also morning breakfast staff .overall we would love to be there again next visit."
"Yes I had a great time at this hotel. I like this facility for a number of reasons friendly staff beautiful lounge. A very good breakfast service in terms of cleanness very good peace and quiet in the rooms. I can barely hear much noise coming from the Neighbours .I would most likely go to this hotel for my next trip."
"À notre arrivée on nous annonce que notre réservation est annulée nous avons du payer un autre séjour de 7 jours comment récupérer notre paiement d origine dans votre société"
"Beautiful hotel at the seafront promenade, very helpful staff. Food was excellent in the hotel. The concierge helped us with restaurant reservations outside and We even had a emergency medication delivered by him out of hours during ramadan 👌
Will definitely return 😍"
"Ist class service. Latifah at the front desk was amazing, very helpful and professional.
El mahdi the concierge guy was amazing, very friendly and helped us with necessary information.
The hotel looks much better than advertised on most sites.
Everything is new and just beautiful.
Very beautiful aesthetic, ambience and clean environment.
The rooms are very spacious and well decorated. Only downside was I couldn't connect YouTube or my phone smart view to the TV to watch my preferred shows. However, that's just my personal choice.
WiFi was good without issues.
The food was really tasty and had good varieties.
Overall, i highly recommend as palais des roses gave me a very good experience.
Staff are really amazing and friendly."
"Very happy and pleasantly surprised. Having stayed many times at a comparable hotel (50 yards away) I was quietly confident with my stay (despite reviews) but the reality of my stay was better than expected. There'll be reviews giving it lower rating but let's be realistic. For the money, location, pool, sun terrace and service you can't do better! Unfortunately for me a private matter meant I had to check out early but I will definitely return. Cleaning was exceptional, room comfort very good and WiFi better than other hotels. Pool area was quiet, location means you pick up street noise but being higher than street level I hardly noticed it. Sunset views need to be seen"