"Beautiful hotel at the seafront promenade, very helpful staff. Food was excellent in the hotel. The concierge helped us with restaurant reservations outside and We even had a emergency medication delivered by him out of hours during ramadan 👌
Will definitely return 😍"
"Professional, polite and very caring and willing to help.
Need a taxi to get to the main promenade, or it’s about 45-60mins walk along the beach.
Exceptionally clean!
Great buffet breakfast
Lots of seating, private and open
Heated outdoor pool, but not warm enough
Welcome and checkout was easy
Housekeeping staff are AMAZING"
"Ist class service. Latifah at the front desk was amazing, very helpful and professional.
El mahdi the concierge guy was amazing, very friendly and helped us with necessary information.
The hotel looks much better than advertised on most sites.
Everything is new and just beautiful.
Very beautiful aesthetic, ambience and clean environment.
The rooms are very spacious and well decorated. Only downside was I couldn't connect YouTube or my phone smart view to the TV to watch my preferred shows. However, that's just my personal choice.
WiFi was good without issues.
The food was really tasty and had good varieties.
Overall, i highly recommend as palais des roses gave me a very good experience.
Staff are really amazing and friendly."
"It was my first time in this hotel room was amazing food was amazing waiting time was long because I came from other hotel at 12.30pm room was not ready so I was tired waiting till 3.00pm I order chicken tajeen was nice and burger meal was very nice food room was amazing but I don't recommend the view as the sea is not clearly visible like atlas amadil hotel has only thing was nice everything was brand new in the room that was standing out"
"The staff are all amazing really friendly. Hotel location is great close by to everything probably a 10 - 15 min walk to the beach. Place was clean but only issue I faced if I’m honest is the room I was given the lock chain was broken and door lock was broken I have provided pictures below. Was a bit scary knowing I couldn’t lock my door and did ask them to fix it but they didn’t. Other issue is this hotel is listed as a 5 star hotel but did not feel like it, other then having a fridge in the room there was no basic amenities like a kettle to have teas or coffees and no iron or ironing board. I would expect those at least for the price paid for the hotel. The breakfast was quite poor also very limited options. The reason why I’ve ranked this hotel high is the cleanliness and staff service but if they modernised and added more amenities this place would be amazing"