"Keeping in mind this is a 3 star hotel, the positives are the rooms are big with a balcony looking out at amazing views (ours anyway), and the pool is clean and quite big also with amazing views and a concrete elephant water feature!!! The location of the hotel is pretty good too - far enough from other properties to be quiet but close enough to Ella main drag that you can walk in 10-15 minutes or pay a tuk tuk driver double the rate of Colombo to get to and from. The big negative for us was that despite being told upon checking in that the room would be cleaned every day, it was not. And I was told the reason why was that we didn’t hand in our key for it to be done - which seems bizarre after staying in hotels for decades and not being told to or having to hand in a key in order to get a standard daily room clean. The insinuation that it was our fault for not handing in a key (not that we were told to do so on checking in) was extremely irritating. Food was ok but overpriced so we ate elsewhere (lots of options). There were lots of little things in the rooms that could be easily addressed to make them nicer - definitely not having ripped old bath towels, and removing an empty TV bracket from the wall (like a TV used to be there but not anymore - or was it just our room, who knows). All these little things add up to I really think the room rate is too high - but we are here in the high season so maybe that’s just the going rate."
"This was one of my best stays in Sri Lanka. The only thing I could fault the place for, was the water pressure was not very good. I know serious world problems right. As a frequent world traveler I look for clean/safe/valuable for money accommodation, with a comfortable bed, hot shower, working AC for the hot climates and good Wi Fi. This place ticked all those boxes and some. Great hosts and you have the option of paying the extra for a home cooked meal, which was tasty and plentiful. It is located in a very quiet serene part of Ella and you will either be faced with a short drive into the Ella township or an approx 20min walk. The hosts went out of their way to ensure a great stay, helped with luggage up the steep stairs to the accommodation and bought some required items, when the host went into town. Pics shown stairs leading up to the accommodation, so definitively not wheel chair friendly. Another pic shows the evening meal. We also opted for the host to provide breakfast and it was just as good and affordable."
"This guest house is located right in the middle of the forrest. Really cute and the hotel staff is so kind. She is very sweet and super helpful. The only problem is the entrance is a long stairs steps and if you have huge luggage. It will be really hard to carry. The room is cozy but the bathroom has no amenities so please bring your own shower gel and shampoo."