JJiaxianRoom was clean & spacious. Abit hard to drive up to but the view makes up for it (you can see the railway tracks from the villa). Service was also great, very helpful. Hotel breakfast was very nice.
Very relaxing environment, recommend for those who want a little getaway.
MMishel91Very good place to stay with awesome views. The staff took great care off us. Only downside to gaving good views the location is quite far from the city centre. So pick me and uber drivers won't take any rides since the app prices are way cheaper so no choice but to pay tourist fares. Room as an electric fan but AC would have been nice.
KKiana MendozaIt’s a little high up on a hill, but the view from my balcony was gorgeous. It’s also right off the main street, so if you don’t mind the trek up and down you’re still relatively well-situated to be near the backpackers’ bars and restaurants and shops. Breakfast had a lot of local Sri Lankan options which I greatly appreciated, and staff was also happy to explain each dish to newcomers.
A small piece of advice for the team though: perhaps hire a few female staffers? As a woman traveling alone, one of the first things I noticed was the all-male staff—or at least, I didn’t see a single woman working there in my 2-night stay. I don’t have a problem with it, but newer solo female travelers might unintentionally be scared off
ผผู้เข้าพักПриехали уставшими и не в духе, но нас так душевно встретили, что настроение поднялось сразу. Хозяева напоили чаем, пообщались по-домашнему – чувствуешь себя не клиентом, а желанным гостем.
Отель на вершине горы, и из каждого номера – выход на террасу с потрясающим видом. Утром просыпаешься – а перед тобой только горы и тишина. Номер чистый, уютный, всё продумано до мелочей.
Завтрак готовили специально под наши предпочтения: свежие фрукты, яичница, тосты, даже смузи! Персонал не формально вежливый, а по-настоящему добрый.
Если хотите не просто переночевать, а почувствовать заботу и отдохнуть душой – это точно ваше место. Хочется вернуться снова и всем рекомендовать. Огромное спасибо хозяевам за такую атмосферу!
ผผู้เข้าพักVery nice place, very nice owner, Dilani is so helpful and best host I ever experienced.
Dilani thank you so much for everything and see you soon! Luxury heart) 💕💕💕 Т
TtorinessKeeping in mind this is a 3 star hotel, the positives are the rooms are big with a balcony looking out at amazing views (ours anyway), and the pool is clean and quite big also with amazing views and a concrete elephant water feature!!! The location of the hotel is pretty good too - far enough from other properties to be quiet but close enough to Ella main drag that you can walk in 10-15 minutes or pay a tuk tuk driver double the rate of Colombo to get to and from. The big negative for us was that despite being told upon checking in that the room would be cleaned every day, it was not. And I was told the reason why was that we didn’t hand in our key for it to be done - which seems bizarre after staying in hotels for decades and not being told to or having to hand in a key in order to get a standard daily room clean. The insinuation that it was our fault for not handing in a key (not that we were told to do so on checking in) was extremely irritating. Food was ok but overpriced so we ate elsewhere (lots of options). There were lots of little things in the rooms that could be easily addressed to make them nicer - definitely not having ripped old bath towels, and removing an empty TV bracket from the wall (like a TV used to be there but not anymore - or was it just our room, who knows). All these little things add up to I really think the room rate is too high - but we are here in the high season so maybe that’s just the going rate.
TToridesssThe room is large but not clean enough and without air con. The staff are helpful and friendly. For the location, it is next to the city centre so there are many restaurant nearby and there are many options that we can choose. However, the hotel is difficult to find and hair dryer, body wash and shampoo are not provided.
ผผู้เข้าพักThis hotel is beautiful and modern. Location is great, easy to get to restaurants and shops outside of the hotel.
Staff have been very attentive and helpful. They clean the rooms promptly. The laundry service is great. The staff even ran to help us push the car up the hill when it was stuck.
Room service food has been very good too, their devilled chicken and pizza were the best.
Highly recommend staying with Te Dalu if you are visiting Ella.