"Very good hotel, location, staff, clean. Only the AC is not really working and there is sound during take a bath maybe from heater. But overall, i like to stay the hotel. Thank you very much."
"5/5 Service! Exceptional staff and a great stay in Aqaba
Everything was great overall during my stay.
The team upgraded me for free to a deluxe room with a balcony right at check-in since my initial room wasn't quite ready.
The receptionist team was so sweet, and the room service staff were top-tier. I was under the weather with a sore throat, and they thoughtfully brought hot chamomile lemon tea with honey and extra bottled water straight to my room. That level of care is rare!
The only drawback was that the showerhead wasn't functioning (only the lower tub spout worked, so washing my hair took a bit of gymnastics!), but everything else in the room was comfortable and clean. Highly recommend for the unmatched hospitality alone!"
"Everything was good and ok except that when I arrived to the hotel around 10:00 pm no body was there I had to go next door to the pharmacy to ask if the reception was open or if I had to call someone to check in , the pharmacy employee had to go inside the hotels office to find someone after 15 minutes someone came in"
"Attention l’appartement une chambre se situe au niveau inférieur sans vue sur l’extérieur. Cela n’est pas précisé lors de la réservation sur trip.com.
De plus, les photos de l’appartement de correspondent pas car on y voit un balcon avec vue mer mais il n’y en a pas.
Et la moitié de l’hôtel est en rénovation. La piscine sur le roof-top n’est pas accessible."