"The experience was very good. I visited with my children.
They enjoyed the breakfast especially the waffle.
Luggage storage was amazing too. After checking out, we had to keep our Luggage as the train time was still hours after check out.
Easy access to the attractions and the tram and bus stop close to the hotel.
The room size is okay, but it would have been better if there was ventilation, especially in this hot weather."
"Everything is good except the bed sheet, it kept slipping off after sleeping in. It's a flat sheet too small to tie down on the edge and corners. We asked the staff for help and we tried to do it ourselves but it was not fixable because the flat sheet is just too small to secure the bed coverage. The staff members are super friendly and they do try their best to help you. The spa in the hotel is also great. Overall the experience is beyond expectations. The location is also great and safe. "
"The hotel service was absolutely excellent. The breakfast was delicious with a great variety of choices, and everything was fresh and well-prepared. All the staff were incredibly friendly, welcoming, and always ready to help. They made our stay very comfortable and enjoyable. I would definitely recommend this hotel and would love to stay here again!"
"The Norbrek Castle must have been lavish and upmarket in it's day but sadly looks sad and depressed now. However, we knew this when we booked and opted for it because of it's good points, the location is good with bus and tram stops outside, there is plenty of parking with an assured chance of finding a space if you take the car out and return, the room was as clean as it is possible to clean an old property with clean bedding and towels, the breakfast is basic but again satisfactory and the staff helpful and friendly. We did not, on this occasion use the pool or any of the entertainment facilities. All in all an ok choice for a couple of nights as somewhere simply to sleep"
"Everything about our stay was fantastic greeted beautifully when we got there, room was lovely and clean, facilties brilliant, never a bad holiday experience hotel is beautiful, staff are always so lovely and the entertainment was brilliant will be booking again soon best hotel in blackpool didnt want to leave always a pleasure to stay there my son really enjoyed it wants to come back already you all take care be booking again soon could please keep me updated with the entertainment that's on for the rest of the year"
"Loved our stay at the imperial hotel. The staff was so friendly and welcoming upon arrival. Room was cleaned before returning every night. Fresh towels and toiletries re stocked along with tea and biscuits. We stayed for 3 nights me the misses and our 2 children and loved every minute of it we will be back. If I had to be nit picky the hotel catering more for the older generation with not much for the kids to do. But we was out all day so didn't really matter. When we got back she still bopped aways to the 80s music dancing of the dance floor 🤣 oh and we could see the tower from our window"