"The receptionist service was great especially during the check in process. The room looks new and clean. The breakfast was good but only western option and same everyday. I was going to kangaroo island on one day and have to go before breakfast starts so the receptionist kindly helped me to prepare a take away for my breakfast. The location was ok, a few mins distance to public transport and restaurants. Behind is Rundle mall and Adelaide arcade right beside. However, it could be a bit noisy because it’s located right beside the main road. Overall, it’s great and will consider staying here again! 👍"
"The room was very 4 star at best. Ac wouldn't adjust and windows cleaning from 8am while people want to relax seems very unprofessional. With nothing to heat any meals your forced to go out for dinning."
"We are a family of 5 and we booked 3 rooms for 3 nights. The hotel did not give us rooms on the same floor. They said they had no idea that we were traveling together as I did not tell them we were traveling together. I answered the reservation of the 3 rooms was made under ONE booking, does it tell you we are traveling together or I was just booking the other 2 rooms for strangers .....The receptionist was speechless then, but nothing she could do as the hotel was fully booked she said.
We showed up after the check in time of 2pm, but one of the rooms was not cleaned up yet and hence not ready, the other room had AC problem and also not ready. We spent 30 minutes in the reception trying to check in....
The room was noisy, after midnight bid noise came from the main door and toilet area basically every hour, waking us up in the middle of the night a few times. First I thought it was someone banging at the door, or a cleaner cleaning in the lift lobby. I opened the door but found nobody. The noise was consistent for the whole 3 nights.
Other than the above, the hotel is well located and the price is reasonable. The staff at the reception are basically nice and helpful."
"It was ok, but not more.
The two most important things for me in any hotel are a comfortable bed and a good shower.
the bed was great but the water pressure in the shower was very poor.
Aside from that, there were other issues that I would not expect from a hotel of this standard, carrying the prices it does.
The TV power button did not work, neither did any of the top buttons on the remote.
Once I turned the TV on at the GPO and then on the actual TV itself, I was unable to use the connected DVD player as the buttons to switch to it on the remote did not work.
Breakfast was quite poor. Basically cereal or scrambled eggs with a few other options such as fruit cups, yoghurt and biscuits.
It served my purpose being close to the convention centre, but I doubt I'd stay there again."
"Great location in the city, close to hindley street nightlife and various bars and restaurants. Staff were polite and friendly. Room had a nice view over the city and part view of the river! Room was clean, bed was so comfy!! Would stay again :)"
"Great view, decent service and location however I was put in the room next to the lifts and was kept awake/woken up for a large portion of the night until late, and early in the mornings on both nights of my stay. Complained at reception however they weren’t much help nor did they offer a discount on my stay. Very disappointed - otherwise great just make sure they don’t put you next to the noisy elevators!"
"Had a great stay at this hotel. Everything was excellent — the room was clean and comfortable, the staff was friendly and helpful, and the overall atmosphere was very relaxing. The breakfast was also very good with plenty of options to choose from. I really enjoyed my stay and would definitely come back again."