"We are a family of 5 and we booked 3 rooms for 3 nights. The hotel did not give us rooms on the same floor. They said they had no idea that we were traveling together as I did not tell them we were traveling together. I answered the reservation of the 3 rooms was made under ONE booking, does it tell you we are traveling together or I was just booking the other 2 rooms for strangers .....The receptionist was speechless then, but nothing she could do as the hotel was fully booked she said.
We showed up after the check in time of 2pm, but one of the rooms was not cleaned up yet and hence not ready, the other room had AC problem and also not ready. We spent 30 minutes in the reception trying to check in....
The room was noisy, after midnight bid noise came from the main door and toilet area basically every hour, waking us up in the middle of the night a few times. First I thought it was someone banging at the door, or a cleaner cleaning in the lift lobby. I opened the door but found nobody. The noise was consistent for the whole 3 nights.
Other than the above, the hotel is well located and the price is reasonable. The staff at the reception are basically nice and helpful."
"The receptionist service was great especially during the check in process. The room looks new and clean. The breakfast was good but only western option and same everyday. I was going to kangaroo island on one day and have to go before breakfast starts so the receptionist kindly helped me to prepare a take away for my breakfast. The location was ok, a few mins distance to public transport and restaurants. Behind is Rundle mall and Adelaide arcade right beside. However, it could be a bit noisy because it’s located right beside the main road. Overall, it’s great and will consider staying here again! 👍"
"Great location in the city, close to hindley street nightlife and various bars and restaurants. Staff were polite and friendly. Room had a nice view over the city and part view of the river! Room was clean, bed was so comfy!! Would stay again :)"
"Had a great stay at this hotel. Everything was excellent — the room was clean and comfortable, the staff was friendly and helpful, and the overall atmosphere was very relaxing. The breakfast was also very good with plenty of options to choose from. I really enjoyed my stay and would definitely come back again."
"The hotel itself was fantastic—clean, comfortable, and the staff were friendly and professional. I really enjoyed my stay inside the property.
However, the surrounding area was quite noisy on the weekend nights. There were many drunk people around, shouting and making a lot of noise, which affected the overall experience, especially when trying to rest.
If you’re planning to stay here, I’d recommend requesting a quieter room or being prepared for some weekend nightlife noise."
"It was a lovely 2-night stay in the Oceanview Twin Room. We were offered an upgrade for just $20 a day to enjoy a balcony, definitely worth it! Loved the location, so close to shops with plenty of food and drink options. The kids and I also had a great time relaxing in the heated pool and spa, even in the cold weather.
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"The apartment is really spacious and very clean. We really liked the balcony area. The reception closes pretty early but the owners contacted us beforehand and we arranged a late self-check in which was very convenient. The location is pretty good, walking distance to the main sights/restaurants/shops etc.
Overall, I would recommend this apartment to anyone looking for a place to stay in Adelaide."