"การต้อนรับที่ร้านอาหารยอดเยี่ยมมาก ฉันลองเช็คดูแล้ว และถึงแม้เที่ยวบินจะล่าช้า พวกเขาก็ยังอนุญาตให้เราเข้ามาพักผ่อนในห้องได้ ถ้าทุกครั้งที่ฉันไป Dubai Tower Plaza Hotel จะเป็นจุดหมายปลายทางของฉันอย่างแน่นอน"
"We chose the hotel due to its location and room interior. Room are not very specious and that is why I opted for upgrade to suite. Ahmed at the reception did an excellent job by providing us one of the best rooms and it was amazing experience. Room interior was very different and modern. Service is excellent and staff is very friendly. Hotel needs to improve the quality of the breakfast since the choices are limited.
Overall it is good value for money."
"Stayed at the hotel on multiple occasions. Overall, it is an excellent property in a great location, with a mall, metro station, and several restaurants within close proximity and just a few minutes’ walk. The overall experience and service have been very good.
Special Mention:
Shiam and Bilal from the housekeeping team deserve special appreciation. They were extremely patient and accommodating, especially as we repeatedly requested delayed room cleaning due to back-to-back office meetings. The room was cleaned thoroughly, and their service was impeccable. Despite being quite young, they demonstrated a level of professionalism that exceeds many with years of experience in similar roles.
Area of Concern:
Unfortunately, our experience with a Care Service team member named Rose was disappointing. She was extremely rude and lacked basic professionalism and hospitality. We had requested a late check-out until 4:00 pm due to a midnight flight. The reception staff courteously approved a late check-out until 2:00 pm and advised us to check again later for availability. When I contacted Care Services, Rose answered the call and was consistently rude, refused to transfer the call to reception, and offered no assistance.
The incident has been shared in detail with the hotel manager, and I hope appropriate steps are taken to ensure such unprofessional behaviour is not repeated."
"Отель нам очень понравился .Расположение у отеля отличное рядом промедад,через дорогу от отеля нахиль Молл и променад со специальным беговым покрытием .Проход на море через пляжный клуб the 305.Мы приходили в 9-9.30 было очень много свободных лежаков .У нас было питание завтраки и ужины просто превосходное питание .Ужин каждый день тематический (арабский ,мексиканский ,итальянский и тд),каждый день гриль Меню,огромный выбор сыров и зелени,салатов .Каждый день новые десертики -все очень вкусное .Несколько раз попадали на ужин перед закрытием еды было достаточно .Персонал отеля и уборка просто 10/10.Бассейн на 15 этаже с потрясающим пейзажем 🥰 небольшой минус :номер выходил на дорогу ,было немного шумно , но Я все равно с удовольствием вернусь в этот отель❤️❤️❤️"
"We returned to Sofitel Dubai The Obelisk for part of our honeymoon stay, and it was nothing short of amazing. The service was exceptional from start to finish, and the team went above and beyond to make our stay special. We were surprised with a romantic setup in our room, which was such a thoughtful touch and made the experience even more memorable.
The rooms are spotlessly clean, beautifully modern, and incredibly comfortable — we genuinely had the best night’s sleep. Sofitel The Obelisk continues to exceed expectations, and we can’t wait to come back again. Highly recommend!"