The hotel is amazing and very clean but had an issue with the toilet amenities it was empty and the housekeeping filled it after the request other than that everything was perfect
As a result of a big delay in one of our flights, we missed the connecting flight, so we booked the Radisson near the airport for the night. We arrived at the hotel half an hour after we booked on trip.com. It was late and we were exhausted after the flight delay. The hotel couldn’t find our booking. I don’t know if it’s trip.com’s problem or the hotel’s but I suspect it’s the latter’s. It took us more than half an hour arguing with the hotel that we have a confirmed booking that has been prepaid. It was frustrating as it was nearly midnight. We were very disappointed with the reception. Luckily the room was ok.
As a result of a big delay in one of our flights, we missed the connecting flight, so we booked the Radisson near the airport for the night. We arrived at the hotel half an hour after we booked on trip.com. It was late and we were exhausted after the flight delay. The hotel couldn’t find our booking. I don’t know if it’s trip.com’s problem or the hotel’s but I suspect it’s the latter’s. It took us more than half an hour arguing with the hotel that we have a confirmed booking that has been prepaid. It was frustrating as it was nearly midnight. We were very disappointed with the reception. Luckily the room was ok.