"Reasonably priced universal hotel which provides early park admission. Room is comfortable. However, the room has poor sound proofing. There is constant vibration in the wall and one of the beds. The hairdryer was faulty and they took more than an hour after 4 calls for them to deliver a replacement. Front desk manager made it up with meal vouchers.
Nonetheless, it was a decent stay but disappointing in several aspects."
"Five Stars. All the staff were professional and courteous. The room was clean and smelled nice. The location was the best. The amenities were excellent. My daughter loved swimming in all the different pools. We had the greatest time. We definitely will be back."
"1. Initially we were put in a very substandard room. I had to complain to the front desk and then they moved us to an acceptable one (why didn't they do that in the first place?)
2. We stayed for 5 nights and only on the last day did they clean the room...unacceptable
3. Nobody is ever at the front desk to answer the phone when you call for something so you literally had to go downstairs in the cold to talk to someone
4. The carpet outside the room (#10308) and along the entire walkway to the elevator was soaked with water from a leak somewhere.
On a positive side, the bartender was very nice and the Manager was very helpful when we eventually spoke with her."
"유니버셜 스튜디오 1시간 빠른 입장을 위해 해당 호텔에 숙박함.
개인적으로 유니버셜 스튜디오에 간다면 '무조건' 혜택이 있는 호텔에 가기를 추천함. 거기다 아일랜드로 간다면 이 호텔은 가깝기도 해서 7시쯤 나와서 15분 정도 산책하는 느낌으로 일찍 나와서 걸어가도 줄의 거의 맨앞에 서게 되더라.
초기 1시간동안 대기가 길 확률이 높은 어트랙션 2개~3개를(또는 1~2개를 여러번) 탈수 있다는건 엄청난 이점. 난 해그리드 2번(나오자 마자 바로 다시 들어감),벨로시 1번 탔음. 그뒤 한개 더 타니까 일반 입장들어오더라. 그때부터는 기본대기 시간이 1시간 오버...
4인 가족인 경우 익스프레스까지 주는 곳으로 가는걸 더 추천하긴함. 대기시간 차이가 좀 심하긴 하더라....어자피 익스 쓸거 호텔도 더 좋은곳 가라는뜻."
"We had a wonderful stay at this hotel.
The guest laundry facilities were very convenient — they are located on the 4th and 7th floors of Towers 1 and 2, which made it easy to do laundry during our stay.
Another great point was that we were able to store our luggage even after check-out, so we could go to the parks and enjoy the day without worrying about our bags.
Most importantly, all of the staff were fantastic. Everyone was friendly, professional, and very helpful, which made our stay even more comfortable.
We would definitely stay here again and highly recommend this hotel."
"I stayed with my sister, for a sister’s getaway, and we absolutely loved it, highly recommend the place, it’s very clean and the room was huge. The staff were friendly and the offer flavoured water at the entrance, you’d taste a different flavour every day. I took the picture when we were about to checkout"
"The hotel is big with outdoor swimming pool, bar, restaurant and other facilities. Although the hotel is old, it is still well maintained.
Reception and bell service are very helpful in accommodating my needs. Appreciate their help.
Near Disney and universal, would recommend as a more budget friendly choice comparing to theme park resorts."