ผู้เข้าพัก
21 กันยายน 2021
The worst hotel I’ve ever stayed at. NO HEAT despite their false advertising on trip.com that there is heating. It was -4 degrees outside, THIS IS NOT SAFE. When we asked about heating they told us they had only just ordered heaters and they would arrive a month later in October. Then NO WATER. There is construction going on right next to the hotel. Apparently this is not the first time it has happened. The water never turned back on. They need to inform guests that there is a high risk of water being cut off due to construction in front. The hotel is DIRTY - my sheets had stains all over them, in addition to 2 pillows and a bedspread. Absolutely disgusting. And when your room is FREEZING COLD all you want to do is get under the covers. I woke up feeling sick in the morning due to this. DO NOT STAY HERE. I plan to report this hotel to trip.com - after repeated attempts to get a refund the hotel claims they don’t know how. No refund has been issued. Trip.com needs to pull them from the website.
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